Klaben Ford Lincoln

Easy to work with I went to Klaben looking for a specific used vehicle. The staff was knowledgable and prompt. they did a commendable job listening to my concerns and a I went to Klaben looking for a specific used vehicle. The staff was knowledgable and prompt. they did a commendable job listening to my concerns and addressing them. I would go back. More

2017 Escape Taylor Bob Paytas is a salesman's salesman. A little bit of BS, a lot of facts, but in the end a sincere business approach. The service via Joe French, of Bob Paytas is a salesman's salesman. A little bit of BS, a lot of facts, but in the end a sincere business approach. The service via Joe French, of course, gives Bob a head start since the service department at Klaben is superior to most. All in all buying a car at Klaben is a pleasant experience with the exception of the time consumed signing paperwork. More

Mike B and his team Mike and his team are great! they never let my truck leave Klaben less than 110%. I also like that Mike jokes around with me, making my experience ver Mike and his team are great! they never let my truck leave Klaben less than 110%. I also like that Mike jokes around with me, making my experience very easy. Mike also knows that I do not know much about repairs to my truck (and not to be the dumb female about trucks/cars) but Mike knows to contact my husband to discuss repairs needed. Finally Mike and his team treat you and your truck like family. they will not let you leave the lot in a vehicle they would not let their family drive off the lot in. More

The absolute best I moved out of state 2 years ago and I still go back to Klaben Ford Lincoln to get all my vehicles. They are truly professional in everything, from S I moved out of state 2 years ago and I still go back to Klaben Ford Lincoln to get all my vehicles. They are truly professional in everything, from Sales to Service Klaben treats you like family. Drive the extra mile, you will not be disappointed. More

Relaxed atmosphere Let's face it, who likes car salesmen? They're grease xxxxx, sneaky, and always trying to pull the wool over your eyes. Not at Klaben Ford in Kent, Let's face it, who likes car salesmen? They're grease xxxxx, sneaky, and always trying to pull the wool over your eyes. Not at Klaben Ford in Kent, and especially not Tyler Kline. Tyler was just the opposite of these age old car salesmen labels. From my first contact with him on the phone, and throughout the entire process, he never once tried to hide anything. He was courteous, polite, and not at all "pushy". He made my truck buying fun again. If need a new or used car, ask for Tyler Kline, you won't be disappointed. More

Car buy My experience was great. Matt Moyers was my salesmen and did a great job for me. The girls in finance department were helpful as well.? My experience was great. Matt Moyers was my salesmen and did a great job for me. The girls in finance department were helpful as well.? More

SERVICE DEPARTMENT ERIC IN THE SERVICE DEPARTMENT WAS A GEM. THE CHECK IN WAS SWIFT.THE SERVICE TO BE COMPLETED WAS THOROUGHLY EXPLAINED AND ALL MY QUESTIONS WERE ANSWE ERIC IN THE SERVICE DEPARTMENT WAS A GEM. THE CHECK IN WAS SWIFT.THE SERVICE TO BE COMPLETED WAS THOROUGHLY EXPLAINED AND ALL MY QUESTIONS WERE ANSWERED IN A VERY EASY TO UNDERSTAND AND PROFESSIONAL MANNER. TOP NOTCH SERVICE! More

Excellent experience Roscoe Woodberry was amazing to work with, again. He is so knowledgeable and friendly! Christine Klaben was also amazing as she is also very friendly Roscoe Woodberry was amazing to work with, again. He is so knowledgeable and friendly! Christine Klaben was also amazing as she is also very friendly and made of the paperwork easy to understand. More

Good service at a reasonable price Had my 2015 Explorer serviced. Everyone friendly, work was done in a reasonable time and correctly. I always come to the dealer for service because th Had my 2015 Explorer serviced. Everyone friendly, work was done in a reasonable time and correctly. I always come to the dealer for service because the work is done as I expect. More

Artie was so good about making sure my Escape was perfect. There was a problem with the wheel well on both sides of my 2010 Escape and the Klaben team was willing to work with me to have it repaired at a reaso There was a problem with the wheel well on both sides of my 2010 Escape and the Klaben team was willing to work with me to have it repaired at a reasonable cost to me. Artie was very good about having the repair done quickly for my convenience to not be without a vehicle for long. I noticed there was a yellow coloring on the bumper that had not been removed. I was not satisfied with the repair when the yellowing was buffed out the first time, so Artie had the bumper removed again and buffed and painted the whole bumper. Now my 2010 Escape looks brand new. Thank you again Artie for your patience and diligence. More