Klaben Ford Lincoln

Body work The repairs to the vehicle were excellent. Steve was very helpful. The vehicle was delivered in excellent condition. It was clean inside and out. Th The repairs to the vehicle were excellent. Steve was very helpful. The vehicle was delivered in excellent condition. It was clean inside and out. Thank you. More

Excellent Customer Service The customer service and professionalism that the sales representative and Klaben team displayed during my initial visit convinced me that this was th The customer service and professionalism that the sales representative and Klaben team displayed during my initial visit convinced me that this was the best place for me to purchase my new vehicle. Excellent customer service! More

Had a recall, no problem My 2014 f150 and my wife's 2016 fusion both had recalls. Called my salesman Chris Moldas he directed me to Eric. Eric had me in the next day fixed the My 2014 f150 and my wife's 2016 fusion both had recalls. Called my salesman Chris Moldas he directed me to Eric. Eric had me in the next day fixed the the one next day fixed the other, both were done in a great timetable. Eric made everything easy fast and efficient. Also had a question about the dash on my daughters car Tom Alcorn gave great advice I was able fix it right away. The team at Klaben is awesome what else can I say. More

Ford F-150 XLT JT was great to work with. He helped us find the exact truck we wanted, even when we changed our minds and back again! I would highly recommend him an JT was great to work with. He helped us find the exact truck we wanted, even when we changed our minds and back again! I would highly recommend him and Klaben Ford. More

Best car sales experience! I absolutely hate going to car dealerships.......however.....I have to say this was the absolute best car buying experience I've ever had! My salesman I absolutely hate going to car dealerships.......however.....I have to say this was the absolute best car buying experience I've ever had! My salesman, Doug Beavers, was so friendly, knowledgeable and thorough. I didn't feel like I was being hassled or pressured even once! And when we were going through the finance department, Stephanie Slomberg was very friendly and made the paperwork process go so smoothly and in a very organized fashion. One definite bonus was the kids play corner....my 19 month daughter was able to stay entertained while we were going through the car shopping process. I would definitely recommend this dealership to anybody looking to purchase a new Ford or Lincoln! More

I’ve bought 4 vehicles from TY I’ve purchased vehicles in 2005, 2007, and 2009 from Ty, so when I moved back to the area Ty was my first call. I knew even though Ty works at the For I’ve purchased vehicles in 2005, 2007, and 2009 from Ty, so when I moved back to the area Ty was my first call. I knew even though Ty works at the Ford store, if I was finally going to get my Jeep Wrangler, Ty was my man. He never left me feeling like he’s only cared about the sale, because he took the time to talk to me, and really got to know me. Even when I talked to other Dealerships about the pricing Ty stayed in contact with me. It took a few weeks to finally complete the process, but Ty and the Klaben auto stores worked the hardest to get me into my Wrangler at the best price. More

Right a wrong It took a bit for my F-15 to get fixed. I was finally heard and now my car is running great no problems at all. They took very good care of me and mad It took a bit for my F-15 to get fixed. I was finally heard and now my car is running great no problems at all. They took very good care of me and made sure I was told about everything that was going on with the whole process. The issues I had with service was rectified. I couldn't be happier! More

Best in Service When you enter the Klaben service facility it is bright and clean. The service lane was entirely full of vehicles and their owners. We had no less t When you enter the Klaben service facility it is bright and clean. The service lane was entirely full of vehicles and their owners. We had no less than 5 persons greet us or assisted in getting our vehicle in for service. Kyle Sott repaired our hood latch while our vehicle was still in the service lane. He had the latch repaired in less than 2 minutes. By the time Kyle had checked all of our Lincolns lights and under-hood fluid levels our service advisor was ready to complete our service documents. This was the first time we had Don Xu as a service writer. Don is a really personable service advisor. We were discussing the pronunciation of has last name and he began telling my wife and I about his family and even showed us pictures of his wife and kids. Don Xu had our Lincoln in serviced and washed in less than 1 1/2 hours. It doesn't get any better than that. What a great place to do business! More

Great Service! We recently scheduled a service appointment at Klaben Ford. We can not say enough regarding how well Kyle took care of us. It was definitely a "full" We recently scheduled a service appointment at Klaben Ford. We can not say enough regarding how well Kyle took care of us. It was definitely a "full" service day. He made sure we were fully informed on the status of our car. We are long time Klaben Ford customers, as stated in previous posts, we've bought cars from Klaben for over 20 years. Having said this, you would never know Kyle has only been with the Klaben family for a year or so. Thank you Kyle, your attentiveness is greatly appreciated. The Trom Family More