Klaben Ford Lincoln

Great Deal Third time back getting a car, and as always I get the best deal and a car I love. Doug was helpful as always and made everything smooth Third time back getting a car, and as always I get the best deal and a car I love. Doug was helpful as always and made everything smooth More

The ONLY place to buy a car!!! We came in on a Sat afternoon to look for a new car. Don Batten spent the entire afternoon with us. We drove 6 cars- it was a hot afternoon but Don ne We came in on a Sat afternoon to look for a new car. Don Batten spent the entire afternoon with us. We drove 6 cars- it was a hot afternoon but Don never stopped or slowed down until we found the perfect car. By 5 pm we had it narrowed down to two cars when Don said to me, "which one do you like? which one will make you most happy?" We chose the Lincoln MKC and couldn't be happier. I call Don the "sand man" because I still think I'm dreaming... and now I'm living the dream! Thank you Don Batten (btw, the best salesman ever) and thank you Andy! Jennifer stayed late to wrap up the paper work, she was super fast, efficient, pleasant and knowledgeable. You guys and gals are the BEST! Anyone who takes the time to read this review, don't bother going anywhere else- you'll never find a better place to buy a car. WE love you guys!!! Jean & Bill More

Awesome Never feel pressured friendly staff.my salesmen always meets my needs in a vehicle. My husband and I only shop at Klaben. And will continue Thanks Kla Never feel pressured friendly staff.my salesmen always meets my needs in a vehicle. My husband and I only shop at Klaben. And will continue Thanks Klaben More

exelent job Justin Bolen, has always don a great job for us. He is very helpful in showing the cars we requested to see and handling all our request. we have be Justin Bolen, has always don a great job for us. He is very helpful in showing the cars we requested to see and handling all our request. we have ben buying cars from Justin for over 16 years. More

Oil change and newbattery Great service friendly people great help did not try and sell me anything I did not need he was very honest about what I needed Great service friendly people great help did not try and sell me anything I did not need he was very honest about what I needed More

Outstanding customer service. Highly responsive. I appreciated the ongoing communications and willingness to provide me with alternative, temporary transportation. Plus, the waiting room was very co I appreciated the ongoing communications and willingness to provide me with alternative, temporary transportation. Plus, the waiting room was very comfortable and conducive for working. More

Awesome service Great service. They did everything try said try would in great time. Very nice / excellent customer service. I would recommend them to everyone. Great Great service. They did everything try said try would in great time. Very nice / excellent customer service. I would recommend them to everyone. Great job! More

New vehicle purchase I have leased many vehicles in the past and this has been by far the most pleasurable experience ever. Tom was very friendly and professional as well I have leased many vehicles in the past and this has been by far the most pleasurable experience ever. Tom was very friendly and professional as well as knowledgable about my new vehicle . The price he gave me online was the price at the dealership, no kimmicks to get you in there. What an absolute wonderful dealership to do business with. I will definitly be back to see Tom for my next vehicle! More

Well worth the drive from Strongsville! I had recently contacted several dealers (closer to my area) in regards to my interest in a new Ford Explorer. Ultimately it was salesman Tyler Kline’ I had recently contacted several dealers (closer to my area) in regards to my interest in a new Ford Explorer. Ultimately it was salesman Tyler Kline’s consistently timely responses to my various calls and voicemails which motivated us to come out to Klaben Ford. Glad we did! Tyler was attentive, courteous, and the utmost professional throughout the experience. We hope that he is still around when we buy our next car from Klaben Ford. Sales manager Andy Bellian was also extremely mannerly and patient with my wife and I (as well as our 2 year old daughter :) Rich Klaben even took the time to make it a point to introduce himself to us and make us feel welcome (on a busy Saturday afternoon). (Stephanie in Finance was really nice as well ). This was our first ever experience with Klaben Ford, and won't be our last. More

Excellent experience! Jeff Tetreault is a wonderful sales person to work with. He was honest and very good at listening to my car needs and found the best combination of f Jeff Tetreault is a wonderful sales person to work with. He was honest and very good at listening to my car needs and found the best combination of features for me. He went out of his way and spent a great deal of time to make sure I had the car I wanted. I can't praise him enough! I love my new C-Max! The financial person and service people were also exemplary. I was not pressured in to unnecessary things that I didn't want. Thanks!! More