Klaben Ford Lincoln

Nate is the BEST! Nate was extremely helpful. He was not pushy which is a major reason why we chose to buy from him. He offered a great deal and worked with what we wan Nate was extremely helpful. He was not pushy which is a major reason why we chose to buy from him. He offered a great deal and worked with what we wanted. James, his manager, also was helpful in getting the numbers to where we wanted them. We will continue to come back to Klaben. More

Oil Change and Door Latch Recall Replacement, 2014 Escape The recall work took several hours, so I was given a loaner, which was very convenient. I picked up a freshly-washed, fully serviced vehicle at a rea The recall work took several hours, so I was given a loaner, which was very convenient. I picked up a freshly-washed, fully serviced vehicle at a reasonable cost. Kyle was my service representative, and he handled everything professionally and courteously. More

Quicklane - Service Several weeks ago I had a less then satisfactory experience with the timeliness of service. Although the service was completed to my expectations the Several weeks ago I had a less then satisfactory experience with the timeliness of service. Although the service was completed to my expectations the wait time for a scheduled appointment was unacceptable. I am very happy to say that I have since returned for service at Quicklane and was VERY pleased with the service I received. My experience with Floyd Bowen was found to be pleasant, professional and positive. Floyd moved my vehicle through the various processes to complete the service required and kept me advised throughout. Floyd and Quicklane have renewed my confidence in their ability to provide the efficient and professional service I had become accustomed to in the past. Thanks for the great experience. More

Focus Hatchback I went to the Klaben in Kent with the intention of just looking but knowing I needed a car soon. I left with a brand new car. I'd asked to look at t I went to the Klaben in Kent with the intention of just looking but knowing I needed a car soon. I left with a brand new car. I'd asked to look at the new Focus hatchback and Tim Sterling came to help me. He was fantastic! Tim was more than thorough and knowledgeable, he was very personable and funny. From start to finish, everyone I worked with made my visit at Klaben really enjoyable. Thank you, thank you, thank you! More

Excellent and complete treatment. Went above and beyond. Very positive experience. The salesman, buddy moore, I felt went the extra mile from when I began working with him until I completed my transaction. Very positive experience. The salesman, buddy moore, I felt went the extra mile from when I began working with him until I completed my transaction. More

First routine service of my new Lincoln MKC My service advisor Kyle Scott made all the difference in the world. He made me feel welcome and that my requests were of importance to not only the d My service advisor Kyle Scott made all the difference in the world. He made me feel welcome and that my requests were of importance to not only the dealership but to him personally. Besides getting my car serviced in a timely manner he made sure the MKC was washed & a clean car means a lot to me. When he walked me to my car to make sure I understood what services has been provided he thanked me for choosing Klaben. Nice to see someone who takes such pride in their job. More

BOUGHT NEW FORD ESCAPE Doug Carter was a great salesman. Highly recommend to anyone. Very helpful on explaining the vehicle. Christine was great also. She knows her stuff. Doug Carter was a great salesman. Highly recommend to anyone. Very helpful on explaining the vehicle. Christine was great also. She knows her stuff. Awsum. More

THE WORKS THEY DID THE WORK THAT WAS ASKED OF THEM IN THE TIME EXPECTED.YOUR EMPLOYEES WERE VERY KNOWLEGABLE OF WHAT THEY WERE DOING AND VERY TRUSTED. THEY DID THE WORK THAT WAS ASKED OF THEM IN THE TIME EXPECTED.YOUR EMPLOYEES WERE VERY KNOWLEGABLE OF WHAT THEY WERE DOING AND VERY TRUSTED. More

Very Relaxing process My hat is off, to the staff for their very courteous and profession manner. Happy trails to all. Mona Crooks. I would like to thank her. for taking ca My hat is off, to the staff for their very courteous and profession manner. Happy trails to all. Mona Crooks. I would like to thank her. for taking care of the service on the F 150. More

comfortable what can I say it's always great or I would not keep coming back year after year while dragging families and friends there too what can I say it's always great or I would not keep coming back year after year while dragging families and friends there too More