Klaben Ford Lincoln

Excellent experience Our family discussed purchasing a new truck for about a year. We considered many options and dealerships that were much closer, we drove 30 miles to Our family discussed purchasing a new truck for about a year. We considered many options and dealerships that were much closer, we drove 30 miles to deal with Klaben even though I have dozens of dealerships within 15 miles of my residence. Between my family, my mother, father, brothers, in laws and friends we have purchased well over 30 vehicles over the last 25 years from Klaben Ford. This was the first time I worked with Doug Carter, my salesman on this purchase, and it was the smoothest vehicle purchase to date. I was able to talk to Doug a couple of times on the phone about what I was looking for and when he told me he had it I drove up. He delivered exactly what we discussed at exactly the price and payment we agreed on. After deciding to move forward with the purchase Doug informed me I would be signing with Christine Klaben and he promised that she was exceptional and fast. He was accurate again. The paper work has always been my least favorite part of the purchase process. She explained everything, answered my questions, and guided me through the whole signing process in about 15 minutes. I recommend Klaben Ford, Doug Carter, and Christine Klaben as highly as I possibly can. Simply an excellent experience! More

Amazing After being pretty much ran in a circle by another company I called klaben to ask about a vehicle and was put into a 2013 Chevy Sonic thank you klaben After being pretty much ran in a circle by another company I called klaben to ask about a vehicle and was put into a 2013 Chevy Sonic thank you klaben for the kindness and getting me into a nice vehicle immidatly More

10,000 mile PM Very good experience, the Salesman had quoted something that was not part of the sale and the Service Writer took the issue to the Director of Service Very good experience, the Salesman had quoted something that was not part of the sale and the Service Writer took the issue to the Director of Service , he made it right and car came back clean , we didn't have to wait a long time, Director of Service and the Service Writer (Don) was very pleasant to work with, again great experience at the dealership, look forward to going back in 5,000 miles. It was Fast and Courteous service , they did an Awesome job. Richard Keen More

Would highly recommend ty davis! Ty Davis went above and beyond to accommodate us in buying our car!First time of many he and Klaben made it a pleasurable experience!Always hated car Ty Davis went above and beyond to accommodate us in buying our car!First time of many he and Klaben made it a pleasurable experience!Always hated car shopping ! More

Awesome customer service I had to bring my vehicle down for some minor repairs after purchasing. The service advisor was amazing , understanding and helpful. They set expect I had to bring my vehicle down for some minor repairs after purchasing. The service advisor was amazing , understanding and helpful. They set expectations and followed through. More

Mike Bradvold is awesome he alway go the extra mile to help The work is always done right and the staff go the extra mile to help you with your problem and they always work with you too help keep your car runni The work is always done right and the staff go the extra mile to help you with your problem and they always work with you too help keep your car running good More

RAPTOR Matt and Don are solid. They explained the vehicle thoroughly and process. I appreciated the candor and accommodation throughout the process. I wou Matt and Don are solid. They explained the vehicle thoroughly and process. I appreciated the candor and accommodation throughout the process. I would definitely buy from Klaben and Matt/Don again ! More

Great Customer Service Doug Carter was Awsum, Christine was Awsum also. Very helpful in all ways. I would recommend them to anyone who needs a vehicle. Thanks Again. It was Doug Carter was Awsum, Christine was Awsum also. Very helpful in all ways. I would recommend them to anyone who needs a vehicle. Thanks Again. It was a great pleasure working with the both of them. Doug was very helpful, he explained my new Escape to me. Showed me the bells and whistles on it. Great salesman. When I buy again I will be back to Klaben!! More

Excellent customer service I purchased a 2014 Ford Focus. My experience @ Klaben was extremely painless, unlike other dealerships I've dealt with in the past. My sales person wa I purchased a 2014 Ford Focus. My experience @ Klaben was extremely painless, unlike other dealerships I've dealt with in the past. My sales person was Nate Bryant. Nate was extremely a pleasure to work with. Nate was patient and listened to ours needs. There was never any pressure placed on me into purchasing. Nate was extremely professional and knowledgeable. With that being said, I will be back to Klaben for my nextef purchase. Thanks for the great customer service you provided. More

Amazing Brandon was extremely attentive to what I was looking for. He helped find a car and monthly payment that worked best for me! I would recommend anyone Brandon was extremely attentive to what I was looking for. He helped find a car and monthly payment that worked best for me! I would recommend anyone that is on the market for a new car to go see Brandon at KlabenFord! Great customer service. Exactly what you'd hope for at a car dealership! More