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Klaben Ford Lincoln

Kent, OH

5.0
14,665 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,665 reviews

May 15, 2017

5000 Mile check up Klaben Ford Service Center is clean, well organized and staffed with friendly, informed service staff (Kyle was especially helpful). I would certainl More

by Stagectr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
May 15, 2017

Excellent Dave was great and worked to get me the result I wanted. Left very satisfied with the experience. Recommend Dave and Klaben for the purchase or lease More

by The Vellas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Mott
May 15, 2017

2017 Ford Fuasion What a wonderful group of people to deal with, very friendly and they go above and beyond to get you the very best deal. Beautiful car !!!!! I am a r More

by doedoe3928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brinko, Andy Bellian
May 14, 2017

Warranty work Not bad this time, past experiences keeps me from having confidence. On another note the service center waiting room smelled bad like rotten eggs or s More

by TDGLASSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Sott
May 18, 2017 -

Klaben Ford Lincoln responded

Thanks for completing the dealerrater.com survey regarding the recent service visit at Klaben Ford Lincoln. We all appreciate the positive scores you gave us and the feedback regarding your experience with Klaben. If possible I'd like to get some additional information from you about what went right with this visit compared to what went wrong with prior services. I'd also like to hear more about the smell in the waiting room. Could you please contact me at 330-593-6722 or cbujorian@klaben.com? Thank you. Carl Bujorian Service Director Klaben Ford Lincoln

May 14, 2017

Fun :) A pleasant environment and a fabulous, courteous, non-pressure staff. I am pleased with my lease and trade in value I received. I would recommend b More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eben Wicks
May 13, 2017

Great experience buying my new Lincoln Chris was very perfessional with asking us questions, and answering our questions, real honest person he did not mislead us st all. He showed us the More

by Dorhou19632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2017

Happiest person alive This Ford dealership has the best pricing in the Northeast Ohio area I literally looked at 10 other ford dealerships and every other smaller dealersh More

by Thevideoboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Davis
May 13, 2017

Smooth no hassle car deal!! My wife and I bought a used car from klaben. Our salesman was Ty Davis very professional and helpful salesman. He answered all our questions and most More

by Dukie5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Davis
May 12, 2017

Reliable, attentive to your own desires The salesmen are reliable at Klaben Ford, especially Tyler K. I highly recommend him because he has extensive knowledge of cars from being a mechanic. More

by Maximil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2017

Excellence in service As usual and as expected Klaben Ford Lincoln Service Department did an excellent job on the repairs to my vehicle. I would and do recommend them to my More

by DRACO151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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