
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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2 hour oil change Looks like they forgot about me. 2 hours for an oil change...had to reschedule meeting. I had to ask before they realized the mistake. Looks like they forgot about me. 2 hours for an oil change...had to reschedule meeting. I had to ask before they realized the mistake. More
" Great people with excellent service " Always looking forward to take my car for service at Klaben Ford Lincoln in Kent. Kim Wolfram is awesome, terrific and very knowledgeable woman. She t Always looking forward to take my car for service at Klaben Ford Lincoln in Kent. Kim Wolfram is awesome, terrific and very knowledgeable woman. She treat her clients as her own family. More

Purchase F150 from Bob Paytas at Klaben Ford I had a Great purchase experience with Bob Paytas at Klaben Ford in Kent. Bob had good communication back and forth through text and phone calls. He m I had a Great purchase experience with Bob Paytas at Klaben Ford in Kent. Bob had good communication back and forth through text and phone calls. He made sure all my concerns with the vehicle I purchased were taken care of. This was my third vehicle purchase from Bob. If going to Klaben Ford for your vehicle purchase give Bob a call and he will take cRe of you. More
Outstanding Our salesman Dan Peters could not have been more helpful or accommodating! We have used his services in the past and he continues to go above and beyo Our salesman Dan Peters could not have been more helpful or accommodating! We have used his services in the past and he continues to go above and beyond. All employees we dealt with were very professional and kind. We would definitely return in the future to Klaben. More
FRIENDLY AND CONCERNED PEOPLE ARE EXTREMELY EAGER TO SOLVE YOUR PROBLEM, VERY FRIENDLY, VERY NICE FACILITY.. WHEN YOU ARE THERE YOU FEEL CATERED TO. LIKE THE DOUGHNUTS PEOPLE ARE EXTREMELY EAGER TO SOLVE YOUR PROBLEM, VERY FRIENDLY, VERY NICE FACILITY.. WHEN YOU ARE THERE YOU FEEL CATERED TO. LIKE THE DOUGHNUTS TOO. More
Great people and place to do business buying or leasing cars I just purchased a 2017 Ford Escape. Gene Kallmeyer is a terrific salesman, My husband and I told Gene what we wanted and he found exactly what we I just purchased a 2017 Ford Escape. Gene Kallmeyer is a terrific salesman, My husband and I told Gene what we wanted and he found exactly what we asked for. Gene is very friendly and knows the business. He was able to answer any and all questions we had. Great sales person, Andy Bellian in finance helped us greatly with the price we needed to pay for this new car. Andy and Klaben Ford are always there to help you and to be sure you are satisified. This car is the 7th car we have leased from Klaben with Gene and Andy and will continue to do so and recommend both of them highly. More
Quick service that had me on my way before I expected! Thought I'd be sitting in customers' lounge for a few hours, but an hour later my car was ready to go. Service dept. even had it washed! Thought I'd be sitting in customers' lounge for a few hours, but an hour later my car was ready to go. Service dept. even had it washed! More
Quality Never have I been treated better than at this dealership - from the owner, to the sales person and the finance department. Mr. Klaben has created - i Never have I been treated better than at this dealership - from the owner, to the sales person and the finance department. Mr. Klaben has created - in my mind - the most 'customer focused' dealership = ever! Taking the example of Mr. Klaben - my sales person, Doug Carter worked tirelessly in finding the car I wanted but thought I could not get. His demeanor is what I appreciated the most - very respectful and was focused entirely on me and my needs and wishes. He was only too happy to go through the process of viewing numerous cars. His 'over the top' and exceptional hard work achieved my unthinkable goal - the perfect car for me. I would be remiss if I also didn't mention Jen - who worked the financing out with me. She, like Doug, worked unbelievably hard to get me into this car with a payment of a much lesser car. A great deal of credit and appreciation must be given to her. More
Finally experienced the "Lincoln Experience." For the first time since we leased our Lincoln we were offered a complimentary vehicle while our MKX was being serviced which was a big help as my h For the first time since we leased our Lincoln we were offered a complimentary vehicle while our MKX was being serviced which was a big help as my husband works out of town and I needed a car to get home and to work. More
Outstanding Service by the Entire Klaben Staff Joe Bellian was great to work with over the past few months. He was very responsive over the phone/text and was considerate of my time. Throughout the Joe Bellian was great to work with over the past few months. He was very responsive over the phone/text and was considerate of my time. Throughout the entire purchase cycle, he listened to my needs and wants, and provided many options, before finalizing on the Lincoln MKZ that I went home with. He was truly knowledgeable about all of the Lincoln vehicles, made the paperwork less daunting, and made a my family comfortable the entire time. I highly recommend Joe. In addition, Christine Klaben finalized the last details of the purchase, provided great information on programs and services, and wanted to make sure our last impression was as great as the the first. Please make sure to ask for these two employees by name; you will be happy you did. More