Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,753 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,753 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Sort by
October 10, 2023
Very professional and knowledgeable about my needs - would recommend dealer to friends and family-facility is very clean would recommend dealer to friends and family-facility is very clean More
by jjreed3455
Verified CustomerEmployees Worked With
Helpful October 10, 2023
Exceptionally friendly and helpful. Logan was available and was clear about the process and next steps. Logan was available and was clear about the process and next steps. More
by Cathyp
Employees Worked With
October 09, 2023
Joe is amazing. He always does his best to keep me informed on my service visit. As a loyal Klaben customer I will recommend Joe and Klaben to everyone He always does his best to keep me informed on my service visit. As a loyal Klaben customer I will recommend Joe and Klaben to everyone More
by dj5555dj
Employees Worked With
Other Employees :
James Arnold, John Rebeck
October 09, 2023
The oil change, tire rotation and multi-point inspection were done promptly and in a timely manner. were done promptly and in a timely manner. More
by JERRY CAFARELLI
Employees Worked With
October 05, 2023
Vehicle took a little longer to be completed than originally promised. Tina kept me informed on the progress. originally promised. Tina kept me informed on the progress. More
by pknox
Employees Worked With
October 03, 2023
Thank you Joe Hilliard for the great care you provide. You are always ready to go above and beyond for every customer every time no matter how many cars you will see. John will learn alot from you , h You are always ready to go above and beyond for every customer every time no matter how many cars you will see. John will learn alot from you , he is always willing to help.. Great team work. More
by SHVDMONKE
October 02, 2023
You owe me $18. 50 for when I purchased my lease. I overpaid by $35 and received a check for $16.50. When I talked with Arica, she said she’d check into it and call m 50 for when I purchased my lease. I overpaid by $35 and received a check for $16.50. When I talked with Arica, she said she’d check into it and call me back. She never did. My oil change took 2 hours and 20 minutes. When I finally went to check, it was clear that I had been forgotten. I was supposed to get my car washed and my plate put on as well, but those things didn’t happen and I wasn’t going to wait any longer! Usually, you guys are great, so I was/am disappointed with you right now. More
by lwilliam
Employees Worked With
Carl Esker, Arica Stephens, Kara Semety
October 02, 2023
Logan was extremely helpful. I had to bring my Jeep Cherokee Sport back twice. One was a recall issue and 2 days later, the problem came back. Logan took very good very good care I had to bring my Jeep Cherokee Sport back twice. One was a recall issue and 2 days later, the problem came back. Logan took very good very good care of us and even called two days later to make sure the Jeep was running fine. We did not have an appointment for either visit. My original appointment could not be attended due to my mom being in the hospital and diagnosed with cancer. Yet, Logan had my car done both times within 24 hours and made sure that I had a rental car. Two thumbs up to Logan and his great customer service!! More
by MSGLisaCole
Employees Worked With
October 02, 2023
Everybody was very friendly. Got me in fast. Got my car fixed. Got me out. Thank you. Got me in fast. Got my car fixed. Got me out. Thank you. More
by flyzallover
Employees Worked With
Other Employees :
Dan the man in service department is the best mechanic in that department. Thx everyone
