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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,910 Reviews

1,910 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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May 10, 2024

Melissa and the service team were great. Melissa was so helpful and professional!! I will definitely use Klaben again. More

by mom7883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

I always receive excellent service from this dealership. They are very knowledgeable and friendly, that's why I will continue to go there. More

by Mrhydepark7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rich, Albert Klaben III
May 08, 2024

JOE AT THE DESK IS FANTASTIC - - TAKES THE TIME TO EXPLAIN SERVICE WORK IN GREAT DETAIL. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Service center is great Jeep product not so much service advisor were good. Took care of me and gave me a loaner car which is great More

by Garry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton
May 05, 2024

Customer service was excellent! Staff communicated, transported me timely, and was polite. Each staff person took care of me with door to door service and no wait time for customer More

by KAECAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

They got me in promptly. I had to wait while they worked on my vehicle, but the work was done quickly, and I was on my way . More

by lnels13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rich
May 03, 2024

Exceptional customer service, wonder and helpful sales staff as well as all the other staff! More

by wrobo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chang
May 03, 2024

My Pacifica was ready when promised and all work was completed. This was my”new vN” initial oil change and an update to the main radio/car play/etc. system. More

by Nana&Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

As always Logan and the service team at klaben did an awesome job on my truck! More

by JBOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rich
May 02, 2024

Logan was great to work with. The recall work was completed quickly, although it was never explained. I'm not certain what they did or why exactly. One thing that I miss from More

by odiex2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rich
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