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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,910 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,910 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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May 19, 2024
Excellent service. Work was completed as expected with no problems. AJ was very courteous. He explained well and answered y questions. Service department is clean. Wait Work was completed as expected with no problems. AJ was very courteous. He explained well and answered y questions. Service department is clean. Waiting area is comfortable with good wifi More
by whhenricks
Employees Worked With
Albert Klaben III
May 18, 2024
Great courteous and fast experience at the service department. The oil was changed and the truck was washed! department. The oil was changed and the truck was washed! More
by BlackRam14
Verified CustomerEmployees Worked With
Other Employees :
Albert Klaben III
May 17, 2024
After some issues with a past employee AJ took it upon himself to help me out with my car and the services that were done recently. Anything that I need done from now on I will be reaching out directly to himself to help me out with my car and the services that were done recently. Anything that I need done from now on I will be reaching out directly to him! More
by LDJW17
May 15, 2024
Friendly courteous staff goes above and beyond. I trust them with any repairs on my vehicle I trust them with any repairs on my vehicle More
by barbo46
Employees Worked With
May 14, 2024
Klaben was awesome. I didn't have an appointment scheduled. They took me right in and got everything taken care of. Melissa Dolan was especially nice and professional. I I didn't have an appointment scheduled. They took me right in and got everything taken care of. Melissa Dolan was especially nice and professional. I will be a life long customer. More
by rob.paolucci84
Employees Worked With
Other Employees :
AJ, Logan Rich
May 13, 2024
They are always on time getting my car fixed. Service men are very knowledgeable and respectful. Service men are very knowledgeable and respectful. More
by rpgoldenpond
Employees Worked With
May 11, 2024
Sales Team - Excellent; Service Department - needs some serious work on scheduling and communication with customers. First experience, our brand new vehicle was towed in due to a dead battery. Took a some serious work on scheduling and communication with customers. First experience, our brand new vehicle was towed in due to a dead battery. Took a week to get back and we had to call for status updates. Second experience was for a recall. They scheduled our appointment (IN PERSON and wrote it on the paperwork) and then we found out they never put us in the computer so we had no appointment. They tried to push us back over a month for next appointment. We had to complain to sales team to get us put back in in a more timely manner. More
by khaug1
May 11, 2024
I always have a good experience with the service department this time, however, it was exceptional. I was waiting for parts to come in for my Jeep, and things were really delayed. I worked with Joe department this time, however, it was exceptional. I was waiting for parts to come in for my Jeep, and things were really delayed. I worked with Joe Hilliard, who took charge of the case, made the right calls, keeping me well informed along the way. Just like that, he had the parts delivered, and my Jeep back to perfect in a matter of days. Joe is the man!! A dedicated, considerate man, who really should make Klaben proud! More
by dalbainy
Employees Worked With
