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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,001 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,001 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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December 07, 2024
They have always treated me very. They have been very prompt servicing my Jeep,, and washing it. Great experience! They have been very prompt servicing my Jeep,, and washing it. Great experience! More
by sfcbyrd484
Verified Customer
December 06, 2024
Shalon was very professional and what I loved was he made a follow up call to make sure that everything was ok. (It is) And he also took care of my upcoming service in a few weeks. Very friendly and courteo a follow up call to make sure that everything was ok. (It is) And he also took care of my upcoming service in a few weeks. Very friendly and courteous. Looking forward to working with him for any of my future appointments. I'm always happy Klaben! More
by hrddwrkk
Employees Worked With
December 05, 2024
Joe was very knowledgeable and didn't keep me waiting---he provided a loaner car, keeping me aware of progress of my car waiting---he provided a loaner car, keeping me aware of progress of my car More
by sherri
Employees Worked With
December 05, 2024
I worked with Joe H. in the Service Department and he Was very attentive to my concerns and needs. in the Service Department and he Was very attentive to my concerns and needs. More
by Matt Aikens
Employees Worked With
December 05, 2024
Joe was very professional, and my vehicle was ready before the promised time. I will be back before the promised time. I will be back More
by briankvaughn
Employees Worked With
December 05, 2024
Very friendly, knowledgeable and great customer service. Was able to accommodate me for the service on my truck Was able to accommodate me for the service on my truck More
by maz7dared
Employees Worked With
December 02, 2024
I explained the issue over the phone when I scheduled the service, then when I arrived, I had to explain it again. Then after I was in the waiting room for an hour, I had to explain it again. All for a ta service, then when I arrived, I had to explain it again. Then after I was in the waiting room for an hour, I had to explain it again. All for a tail light issue that was resolved by changing light bulbs. The service contact also said they would take care of an outstanding recall. Great! Until I was ready to leave, when he said they couldn't do it because they didn't have the part. I have to schedule another appt for that but the tail lights work now, so that's something. More
by odiex2
Employees Worked With
November 29, 2024
Great listener, hones in on needs & makes eye contact. Only met twice and Chris - Rocks! Only met twice and Chris - Rocks! More
by laneklane
November 25, 2024
Been leasing from Klaben for years. They always do a great job at making me feel like a part of the family. Wonderful service and employees. They always do a great job at making me feel like a part of the family. Wonderful service and employees. More
by abrown
Employees Worked With
