Back

Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,001 Reviews

2,001 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

Sort by
January 27, 2025

Joe kept me posted through out the process of getting my car fixed. Klaben had my car back to me within 3 days and provided a loaner so I didn’t have to miss work. More

by danielr369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Joe was great. Great positive attitude, courteous, and took extra time to ensure I felt taken care of. More

by MONTGOD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

The sales and service teams are both very personable and highly qualified. Easy to set up a service visit and can feel confident of the work completed. Ridge Hancock, on pick up of car, came to desk to pers More

by stranah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

We always know that we’re in good hands, when Joe is our service advisor!.. More

by BDrouhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Excellent service rep--same rep for many years, Trust him to get any concerns addressed, More

by Dave FF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Very helpful and caring team! Melissa in the service department always takes the stress off with all her help! I recommend to everyone! Customer service is top notch!! More

by Amandalynn773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
January 23, 2025

Great experience. This was my first time here and I absolutely will make it “my dealership” More

by lstalder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Binegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Joes listened to my concerns as was able to take care of the issues that were brought up. More

by jenp1017
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Shalon was a pleasure to work with during my visit. Explained the process clearly and kept me informed of my vehicle’s progress during the repair. Highly recommend Shalon. More

by Jeff Beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalon Withrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Joe was easy to work with and listened to my concerns about my car. He was able to get a solution. Thanks More

by jenp1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
11
...