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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,998 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,998 reviews

March 12, 2025

I HATE the car buying process. I hate the thought of it even. I got lucky when I hit the door and Casey greeted me. He made it easy and I went home HAPPY with a new car The More

by amanda
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

I've bought/leased several cars from Klaben thanks to Tim and Shalon has been an excellent service advisor More

by briankvaughn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shalon Withrow
March 11, 2025

They are friendly and easy to work with. They were fast with paperwork and answered all my questions. They went over everything with me. More

by Ann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

They listen, offer the best deal, great professional service, trustworthy brand, quick and reliable service More

by shodreese
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review. We share these with our entire team and reflect on their content for affirmation and opportunities for improvement. Based on your 4-Star rating and your comments we did a good job serving you during your recent visit. It also tells us we could have done better in providing you with the level of service experience you deserve. Sometimes there are small things we overlook or expectations we set and didn’t quite deliver on. Other times, we find the rating left was a mistake. Might I have just a couple minutes of your time at your convenience to gain additional insight? My direct contact information is below. It is my responsibility to take this back to our team for coaching, counseling, and celebrating as we continuously work towards making every experience an excellent one for our customers. Thank you again for your feedback and I look forward to speaking with you soon. Jeff Bryant 330-673-3139 ext 409

March 11, 2025

Great communication and pleasure to deal with, kept me informed about my vehicle. I will definitely bring my vehicle back to klaben More

by joshuarobert11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
March 10, 2025

My husband and I have bought many vehicles over the years. My husband especially hates buying vehicles it’s a long annoying process, however this was one of the best experiences we have ever had. Ken a More

by lwalden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Always appreciate the assistance of the Klaben CJDR Team & the Service Department. Joe Hilliard always makes sure that I’m taken care of with each Oil Change & Maintenance Appt, ensuring that my vehicles re More

by Gdogghbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Always has the best customer service and quick service! Shi has always been awesome towards my mom and she raves about how awesome her experience has been. More

by kelseylively1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shi Crockett
March 08, 2025

Love love love! !! Best dealership and salesman ever . Shi was the best!!!!! Casey also was the best ever. Both men very helpful and so polite. More

by kilver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shi Crockett
March 08, 2025

Ridge did a wonderful job keeping us informed as always. Technicians did a great job with everything needing done the past couple times we were in. Thank you and I appreciate you. More

by hinesra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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