2,043 Reviews of Kings INFINITI - Service Center
Great great great great great great great great great great great great great great great great great great great great great More
Matt is always professional, courteous and upfront about everything. He’s also very knowledgeable. I’m always kept up to date with everything that’s going on with my vehicle. everything. He’s also very knowledgeable. I’m always kept up to date with everything that’s going on with my vehicle. More
Excellent and courteous service! Carla was very accommodating and kept me updated regarding when my car would be ready. Carla was very accommodating and kept me updated regarding when my car would be ready. More
Fine experience. 10000 mile service done promptly, only nit was the Wi-Fi wasn’t working with my laptop. 10000 mile service done promptly, only nit was the Wi-Fi wasn’t working with my laptop. More
Excellent service easy to receive appointment. Waiting time usually as promised. Waiting area is very clean. Waiting time usually as promised. Waiting area is very clean. More
I was very pleased with the service I received . Carla was very accommodating and a pleasure to deal with. Carla was very accommodating and a pleasure to deal with. More
Matthew is excellent that right I still go there understandings and make sure you satisfy understandings and make sure you satisfy More
Very pleasant and was very helpful and addressed my needs. Kept me updated on the service needs. Kept me updated on the service More
Customer service was great. Thank you John and Megan :) I’ll return for next visits. Thank you John and Megan :) I’ll return for next visits. More
Service was quick and informative. My only negative is regarding the $200 fee for diagnostics to check for issues. If I go in knowing there's something wrong with my car, why have the My only negative is regarding the $200 fee for diagnostics to check for issues. If I go in knowing there's something wrong with my car, why have the customer pay $200 to be told there's an issue with the car? If I can anticipate in advance of what the dealership believes the issue is at a minimum and maximum, then it allows me to make a better decision about next steps and potentially do the diagnostic and subsequent repairs. More