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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,015 Reviews

2,015 Reviews of Kings INFINITI - Service Center

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August 16, 2024

Matt showed an interest in my bringing in my car for servicing and made sure to keep me updated on all notifications. More

by FPARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for the great review!

August 16, 2024

Every time I go and get service there at Kings Infiniti I have great experience. Customer service is very important to me and if they didn’t have good customer service I definitely wouldn’t be with them sinc More

by CJJUSTICE4ALL1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy and Jose
Oct 30, 2024 -

Kings INFINITI responded

Cjjustice4all1212, reviews like this give us motivation and help us ensure we provide high-quality care.

August 16, 2024

Great experience, nice to know my car is in good hands when I bring it to this dealership More

by SHANNONWATSON25001212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Shannonwatson25001212, we are so happy to read such a great review about Kings INFINITI, Inc.!

August 16, 2024

Fast and efficient car seevice. was met right away and assisted on what i came in for. More

by KDNBLACK.KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 15, 2024

Great. Associates. Friendly courteous. And solutions to your problems. I really appreciated your service. Always!! Thanks. Again. Ian vallejo More

by Ianvallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Ianvallejo, thank you for sharing your positive experience!

August 14, 2024

Good and professional employees plan to go back soon for another service and recommend people More

by TLABAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

We appreciate your positive review about your recent experience with us!

August 14, 2024

John is the best, he treats all of his clients very well and takes care of every problem with your vehicle and is very honest and trustworthy. More

by stushieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hello Stushieb, thank you; we appreciate your feedback!

August 14, 2024

Great Service everyone was courteous and helpful especially since this was an emergency and did not have an appointment scheduled More

by TTHIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2024

The entire team at Kings is on the ball and on point, the customer service is exceptional - auto service timely and efficient - from the time I became a infinity owner, this is the only center that I have my More

by AMINC1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Oct 30, 2024 -

Kings INFINITI responded

Aminc1999, we're glad you had such a wonderful experience with us!

August 13, 2024

The vehicle had a code showing that something was wrong with the transmission. That problem still exists, it was not resolved. We brought back the vehicle several times for the same problem, still not reso More

by VETICE1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Raiten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (718) 646-3331 so we can work towards a solution. Thank you and have a great day.

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