Back

Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,059 Reviews

2,059 Reviews of Kings INFINITI - Service Center

Sort by
July 28, 2021

Excellent service great people Nelson helps a lot this my second car going there an will continue to bring my cars there also have 3 more infinity’s to bring for service More

by HEAVY62084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Jul 29, 2021 -

Kings INFINITI responded

HEAVY62084 Thanks for the great feedback and rateing

Sep 23, 2021 -

HEAVY62084 responded

Great service and friendly staff they service all my infinity’s I brang 3 out of 5 an will continue on going there for service

July 27, 2021

They are very professional and provides follow up phone calls after being serviced to ensure everything is going well. This feels good to spend your money and knowing you'll receive excellent customer serv More

by FCALIXTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Kings INFINITI responded

FCALIXTE1 Thank you for taking the time to provide this very important feedback.

July 27, 2021

Great customer service all around . Always professional and timely. Prices are reasonable and quality of work is always A+. Recommend them highly as ive been going to this dealer for over 10 years now… More

by rabelson51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Jul 29, 2021 -

Kings INFINITI responded

rabelson51 Thank you for this great review

July 27, 2021

The staff were sweet, efficient and service my car in a timely manner. I went to grab a small lunch in the area and when I came back my car was clean and ready. More

by A_MCDONALD1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Jul 29, 2021 -

Kings INFINITI responded

A_MCDONALD1992 We strive to exceed our customer's needs, thank you

July 27, 2021

When I got to Infinity facility, I found Friendly and professional staff. Service was done in a timely manner. I am Completely satisfied with the service. More

by Ariedervich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Jul 29, 2021 -

Kings INFINITI responded

Ariedervich We are happy that you are happy

July 26, 2021

Very clean, comfortable and sanitised waiting area. Service staff is very friendly, patient and knowledgeable. The type of work to be done & cost are thoroughly explained by Matthew my service agent.I’ More

by ebwhyte6598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jul 29, 2021 -

Kings INFINITI responded

ebwhyte6598 Thank you

July 22, 2021

Great workers and great service. They even washed my car. He listen to my complaints and were able to process whatever needed to be done such as an inspection in a timely fashion More

by BABYDOLLTAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Jul 22, 2021 -

Kings INFINITI responded

BABYDOLLTAM Thanks for the great feedback and review

July 22, 2021

Excellent and attentive service received from all parties. From the service advisor, to the cashiers and the guys who do the initial check in of your vehicle. More

by TAND515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Jul 22, 2021 -

Kings INFINITI responded

TAND515 Thanks for the great review

Jul 26, 2021 -

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2021

Owned a number of different vehicles over the course of 67 years by different Manufacturers. Never met a more honest, trustworthy group of professionals starting with HON STEPHAN SOTO Service Manager a More

by BUTCHMORAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado, Stephan Soto
Jul 22, 2021 -

Kings INFINITI responded

BUTCHMORAN Thanks for the great feedback.

Jul 26, 2021 -

Kings INFINITI responded

Butchmoran, thank you for your kind review; we are happy to pass along your comments to the team here at Kings Infiniti, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2021

Everybody that I dealt with was very friendly and very attentive. Their concern about the vehicle’s issues was their main priority. They also gave suggestions as an option if I wanted anything additional More

by ROCASIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Jul 21, 2021 -

Kings INFINITI responded

ROCASIO1 Thanks for the great review

...
88
...