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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,059 Reviews

2,059 Reviews of Kings INFINITI - Service Center

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August 18, 2021

Fast service, reliable and friendly and trustworthy. John gave me an up front price and made me feel safe. As a single woman it's important go somewhere that u feel u won't be taken advantage of. More

by CRYSTALRUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Kings INFINITI responded

CRYSTALRUFF we appreciate you taking the time in reviewing our services

August 17, 2021

It was good and fast service got everything done to the car that was said to be fixed and wash my car before giving it back to me. More

by Brandon Maharaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Kings INFINITI responded

Brandon Maharaj Thank you for your great rateing

August 13, 2021

The customer service received was great. All questions were answered and explanations given. Everyone was polite and very helpful, even the guys that drive the car into be serviced. More

by E.LEADER25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Aug 13, 2021 -

Kings INFINITI responded

E.LEADER25 Thanks for the great review and rateing

August 07, 2021

Very prompt, efficient and professional service! Goes above and beyond to ensure that the customer is satisfied. Detailed and comprehensive diagnostic on required service. Great team! More

by KPHILL5269@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Aug 11, 2021 -

Kings INFINITI responded

KPHILL5269 its important that our cusomter's needs are met

August 04, 2021

I’m very pleased for the service at kings Infinity in Coney Island Brooklyn , I would recommend to everyone my Friend and my Family. They’re very friendly More

by bossettino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Aug 05, 2021 -

Kings INFINITI responded

bossettino Thanks for the great rateing

August 03, 2021

Great service very professional fast and business like service ty More

by Shjk56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Kings INFINITI responded

Shjk56 Thank you very much

August 03, 2021

The service is amazing. Very professional. I’ve been using them for years and will continue to do so. I highly recommend them to anyone. More

by clkm31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Kings INFINITI responded

clkm31 We appreciate the great feedback

July 29, 2021

This is really not good job the are did I went for service but they are broken my car some nuts when I come home I see that’s More

by MASHRAFI51212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Russo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
July 29, 2021

Great customer service. Service Rep. John Russo knows his job and attends to customers needs. The overall setting is very relaxed and comforting. I do miss the coffee. More

by radman1952@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jul 29, 2021 -

Kings INFINITI responded

radman1952@aol.com We appreciate your detailed feedback.

July 29, 2021

Staff is courteous and knowledgeable. I was in and out for a regular service visit within an hour. Worth the wait and very convenient. Looking forward to my next visit. More

by GWAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jul 29, 2021 -

Kings INFINITI responded

GWAPP Thank you , we always strive to exceed our customer's expectations.

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