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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,058 Reviews

2,058 Reviews of Kings INFINITI - Service Center

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August 31, 2021

Great Services!!! Thank you !!! Will definitely use the dealership in the future! Nelson was very helpful and accommodating!!! Will definitely recommend the dealership to my friends and colleagues! Thank y More

by OLEG_NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Sep 01, 2021 -

Kings INFINITI responded

OLEG_NYC Thanks for taking the time to write a great review

August 30, 2021

Service is impeccable. John is excellent. He is attentive and addresses any issue with poise and respect. He even remembers prior repairs and asks if everything is okay with them even if it’s months later. More

by AJCREP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Kings INFINITI responded

AJCREP We are always happy when our customer's are happy

August 27, 2021

Bad service. No responding Get a schedule. They're not doing my service. Never call me back for the schedule. Very bad service. Never respond. More

by benlin515@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Morales
August 27, 2021

The services was Thorough and also fast customer service was on point the customer services people made sure they called and confirmed the appointment and c as kk to confirm the reason we needed to go to s More

by Rivmar7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Aug 27, 2021 -

Kings INFINITI responded

Rivmar7]\ tHANKS FOR THE GREAT RATEING AND REVIEW

August 26, 2021

I was in for a recall and A/C check. I always deal with John Russo. He is always friendly, professional, efficient and helpful. He is the reason we utilize this device center. More

by KBUG15201212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Kings INFINITI responded

KBUG15201212 We always strive to meet our customer's needs

August 26, 2021

Excellent service, very professional and courteous service. John gave me exceptional service, he friendly, efficient knowledgeable, he went above and beyond to make sure everything was done right. I More

by Perlic123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Aug 27, 2021 -

Kings INFINITI responded

Perlic123 Your feedback is very important to us thank you

August 26, 2021

Overall experience car comes with roadside assistance takes 3 hours to get a tow truck and the rest of the day to get service done More

by JJOHNSON13031212
Recommend Dealer
No
Employees Worked With
Nelson Morales
August 24, 2021

Very professional. And very helpful. I had no problem with this dealer. I would recommend this dealer to my friends. And family. Very nice people More

by SEANWILLIAMS119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Aug 25, 2021 -

Kings INFINITI responded

SEANWILLIAMS119 thanks for the great feedback, we appreciate it

August 23, 2021

Good service, prompt and courteous. Although there are services recommended, I never feel pressured to get them done unless absolutely necessary. Will definitely continue using this dealership for service More

by DWILBORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Aug 25, 2021 -

Kings INFINITI responded

DWILBORN We always strive to meet our customer's expectations

August 23, 2021

Nelson has been very helpful and very professional with his work .. it has been a great experience dealing with infinity and Nelson himself .. thank u More

by AIELLO517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Aug 25, 2021 -

Kings INFINITI responded

AIELLO517 your feedback is very important and appreciated

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