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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,055 Reviews

2,055 Reviews of Kings INFINITI - Service Center

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September 06, 2021

The service department was very organized. My car was taken quickly and was finished timely. Everyone I was in contact with were very friendly and helpful. Overall an excellent experience! More

by JPARADISO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Sep 08, 2021 -

Kings INFINITI responded

JPARADISO0 Thank you

September 06, 2021

Great customer service!! I would definitely recommend this location to family and friends, I’ve been to this location a few times now and the service has always been superb More

by ALEXISPLMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Kings INFINITI responded

ALEXISPLMR We appreciate you taking the time to write a great review -

September 05, 2021

Great work I dont take my q50 any were us but to kings infiniti love there work and professional handling of my car great work evertime. More

by DAMIEN.WRIGHT16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Sep 08, 2021 -

Kings INFINITI responded

DAMIEN.WRIGHT16 Thank you for taking the time to write a great review

September 03, 2021

Great customer service and timely diagnosis. They do nickel and dime you for the diagnosis but that’s the cost you pay to drive a dependable and luxury vehicle. More

by ATEASELYPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Kings INFINITI responded

ATEASELYPD We always strive to meet our customer's needs

September 02, 2021

The service was prompt and courteous…very patient with my numerous questions since it was my first visit. The waiting area was clean and spacious, so it was a pleasure to wait. More

by MARKAKISMARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Kings INFINITI responded

MARKAKISMARIA we work hard to make sure things get accomplished correctly and quickly

September 01, 2021

Every thing went good nothing much to say about it still have couple thing to do but will be done in the next service that all More

by SMERCHAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Kings INFINITI responded

SMERCHAD Thx for the great review

August 31, 2021

John Russo and his team do a great job, ingetting done John Russo and his team do a great job, in getting done what is needed and trying to get it done as quickly as possible, when you haver to wait at More

by SFRIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Kings INFINITI responded

SFRIES Thank you very much for the great rating

August 31, 2021

Great Services!!! Thank you !!! Will definitely use the dealership in the future! Nelson was very helpful and accommodating!!! Will definitely recommend the dealership to my friends and colleagues! Thank y More

by OLEG_NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Sep 01, 2021 -

Kings INFINITI responded

OLEG_NYC Thanks for taking the time to write a great review

August 30, 2021

Service is impeccable. John is excellent. He is attentive and addresses any issue with poise and respect. He even remembers prior repairs and asks if everything is okay with them even if it’s months later. More

by AJCREP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Kings INFINITI responded

AJCREP We are always happy when our customer's are happy

August 27, 2021

Bad service. No responding Get a schedule. They're not doing my service. Never call me back for the schedule. Very bad service. Never respond. More

by benlin515@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Morales
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