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This rating includes all service center reviews, with more weight given to recent reviews.
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2,055 Reviews of Kings INFINITI - Service Center
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September 20, 2021
Excellent service, both Matt and Megan were professional and helped with any questions or consents. and helped with any questions or consents. More
by Tee
Verified Customer
September 18, 2021
Attentive to my questions and solutions and was handled in a very timely manner. I highly recommend this location. in a very timely manner. I highly recommend this location. More
by PRETTY PEA
Employees Worked With
September 15, 2021
Great service professionals on every level from greeters to bolt & nut crackers, from A to Z, including but not limited to money takers aka cashiers to bolt & nut crackers, from A to Z, including but not limited to money takers aka cashiers More
by beercastle1
Employees Worked With
Other Employees :
Nelson Morales, Kristal Mercado
September 14, 2021
Kings INFINITI provides very professional auto services. The staff is very friendly, courteous and helpful. The staff is very friendly, courteous and helpful. More
by norman_lui
Employees Worked With
September 09, 2021
5 and half hours of labor to fix rotors then had to bring the car back for another 3 days because it was making a ticking sound and two weeks bby later the sound still present, horrible work and your car is the car back for another 3 days because it was making a ticking sound and two weeks bby later the sound still present, horrible work and your car is just on the lift while not even working on it to rack up hours just to charge you. I was there from 9 in the morning till 5 P.m spent $1000 and still dealing with the ticking sound. They claim the did an oil change but when I checked it my oil was dirty AF. I usually get 8000 miles for synthetic oil and now it says 4000. is this a new pattern or is the only infiniti in Brooklyn failing my expectations ?? More
by MOURAD ALNOWFI
September 09, 2021
Matt and the cashier was great. It honestly took longer than I expected and I was annoyed at first. But when it was all done, both Matt and the cashier acknowledged that It took longer than expected and ap than I expected and I was annoyed at first. But when it was all done, both Matt and the cashier acknowledged that It took longer than expected and apologized for the inconvenience without me even bringing it up. They made me feel better about my experience and the wait. More
by LATOYAPAUL621212
Employees Worked With
Other Employees :
I don’t remember her name but it was the cashier
September 09, 2021
John was my service advisor great guy amazing service I could not have asked for a more professional service advisor . Service was done quick I wish more service centers were like this one! could not have asked for a more professional service advisor . Service was done quick I wish more service centers were like this one! More
by NOAMBE2507
Employees Worked With
September 07, 2021
Service is good but the wait time is way too long.Again Service is good but the wait time is way too long. Again the service is very satisfactory but the wait time for your car to be finished is way too Service is good but the wait time is way too long. Again the service is very satisfactory but the wait time for your car to be finished is way too long. More
by Mel
Employees Worked With
September 07, 2021
The service was excellent.If there’s any drawbacks it’s going to be the wait time,which was a lot longer than I wanted. going to be the wait time,which was a lot longer than I wanted. More
by JOSIAH6619
