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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,093 Reviews

2,093 Reviews of Kings INFINITI - Service Center

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December 06, 2024

Waiting area is nice…. As far as to get something check on your vehicle is very pricey!!! Why? And my car was not fully checked properly once again!!! You guys have to do b More

by sue bless reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

We are disappointed to learn of your experience here at Kings INFINITI, Inc., but will take this opportunity to improve. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kings INFINITI, Inc. (718) 646-3331

December 05, 2024

I get my tire fix, it was not done a 100% to my satisfaction, it was plug but after that they did not put back air in the tire More

by AJ370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

If you're ever in need of more help, please let us know!

November 29, 2024

Very very good service very kind friendly and very professional caring and respectful honestly and tro More

by YEMSMITHMAIN1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

Yemsmithmain1212, we are so happy to read such a great review about Kings INFINITI, Inc.!

November 28, 2024

Awesome Team and very detailed work. I love the way my car moved after leaving the shop More

by SGORDON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Dec 28, 2024 -

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 26, 2024

Quick and fast, reasonably priced. I am very happy with my visit to Kings Infiniti More

by osantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Dec 28, 2024 -

Kings INFINITI responded

Hi Osantos, thank you so much for your positive comments about Kings INFINITI, Inc.!

November 25, 2024

Good service so far. I cannot complain. So far, my car has been taken care of. More

by NOVEMBER171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

Please let us know if there is anything else we can do for you; We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

Amazing team and the only reason why I use this service center. They deserve full kudos on always over delivering More

by BAUMADAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

Baumadavid, we're so glad that we were able to go above and beyond your expectations!

November 21, 2024

The entire experience was a pleasure. John was very helpful and made the experience fantastic. Very professional.Thank you.. More

by joedonojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

Joedonojr, thank you for your kind words and this wonderful review!

November 20, 2024

The entire experience was a pleasure through and through. Fast pleasant service and Carla was amazing to deal with! More

by Chaim J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kings INFINITI, Inc.!

November 20, 2024

Very informative and helpful when my check engine light came on. Car was out by the end of my work day. More

by JNURIELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Kings INFINITI responded

Jnurieli, your satisfaction is our top priority. We look forward to your next visit! Take care!

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