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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,050 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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October 28, 2021

Nelson is very professional and helpful I had great Nelson is very professional and helpful I had great experience and everything was done on time More

by mayyaDobRova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Kings INFINITI responded

mayyaDobRova We are happy when our customer's are happy - thank you

October 27, 2021

Thank you so much, everything was perfect.It took a Thank you so much, everything was perfect. It took a little bit longer than I expected, but it was worth it. More

by SVETIKA031212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Oct 28, 2021 -

Kings INFINITI responded

SVETIKA031212 We always try our best for our customer's, thanks for the great review

October 27, 2021

The staff is excellent, and the service department is spotless. Even though they’re busy, they still got me out as quick as possible. More

by INACHAMIE1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Oct 28, 2021 -

Kings INFINITI responded

INACHAMIE1212 Thanks for the great feedback

October 27, 2021

I like the place cause there friendly and always willing to help to get u a good service More

by Bocala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Oct 28, 2021 -

Kings INFINITI responded

Bocala We always strive to exceed our customer's needs - thank you

October 27, 2021

I love going to kings Infiniti because of the excellent service between John and the Girls. More

by JIMASSIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Oct 28, 2021 -

Kings INFINITI responded

JIMASSIS0 Thanks for the great feedback

October 26, 2021

The service was excellent they took care all my requests..The minute I got there they were waiting for my car To my surprise they cleaned my car outside and inside .I was so happy about it More

by LAVENTUREPA
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Kings INFINITI responded

LAVENTUREPA Thanks for the great review and feedback

October 23, 2021

The service performed was outstanding. As always everyone was helpful and kind. The car is running perfectly. It is a pleasure to have my car attended on this place. More

by Mivs1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Oct 28, 2021 -

Kings INFINITI responded

Mivs1228 Thanks for the great feedback

October 23, 2021

The service manager needs training or needs to be terminated, he has no customer skills whatsoever More

by pdjenfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know service managers name, it was a Saturday
Nov 08, 2021 -

Kings INFINITI responded

Good Afternoon, My name is Stephan Soto, The service Director for Kings Infiniti, I wanted to take a moment to address your recent survey response. I was not at the store when you came in for the molding replacement . I am the Service manager also. I don't know who you spoke to on the day you visited but was made aware of the situation, I was advised that the molding was riveted to the door and required more time to install than you had on that day, please feel free to contact me at 718-646-3335 so I can further assist you or schedule to have this piece installed. I was made aware you took the part with you when you left that day. please reach out to me if I can be of any assistance to you to resolve this issue, Thank you , Stephan Soto Service director and Manager , Kings Infiniti

October 22, 2021

Excellent professional kind , they are very helpful and easy to deal with. Reasonable prices as well More

by MBECHAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Oct 28, 2021 -

Kings INFINITI responded

MBECHAN77 we really are happy when our customer's are happy

October 21, 2021

Kings Infiniti always take care of my service needs. John is always friendly, helpful, knowledgeable during my visits. My last visit was amazing he had me in and out before I could finish my morning coffee!! More

by KENYELLSMALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Oct 21, 2021 -

Kings INFINITI responded

KENYELLSMALLS Thanks for the great review

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