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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,050 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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November 26, 2021

Whenever my car is scheduled for service I have a great experience at kings infiniti!!! More

by TOUCHDOWN23DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vehicle inspectors
Dec 01, 2021 -

Kings INFINITI responded

TOUCHDOWN23DM Thanks for the great feedback

November 24, 2021

Everyone in the service department has been awesome. It doesn't matter which advisor I work with, things always go well. More

by Dsdon@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Nov 24, 2021 -

Kings INFINITI responded

Dsdon@aol.com tHANKS FOR THE GREAT REVIEW

November 22, 2021

The service was incredibly nice It was a pleasure doing business with them. They took care of my car and I haven’t had a problem since their service. Would recommend this service location to everyone More

by GARY121212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Kings INFINITI responded

GARY121212 Thanks for the important updates

November 22, 2021

I been serving my car at Kings Infiniti for years. Mostly with John. He is an exceptional service advisor. Caring and friendly. More

by GEN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Kings INFINITI responded

GEN64 rthanks for the great review and rating

November 21, 2021

Kings Infiniti proves once again why they’re # 1. Thanks to my Service Agent Matthew & the service staff I’m extremely satisfied with this visit. More

by ebwhyte6598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Nov 23, 2021 -

Kings INFINITI responded

ebwhyte6598 We would like to thank you for the great feedback

November 16, 2021

Great customer care. Service was tender in a timely manner. Would come back again again More

by LUKISH12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Kings INFINITI responded

LUKISH12 Thanks for the great feedback

November 12, 2021

Would recommend to many people due to real satisfaction. The waiting is bearable and a clean vehicle is coming to you More

by JANETWALLACE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Kings INFINITI responded

JANETWALLACE123 Great review and great rating, thank you

November 11, 2021

I have been a Kings customer for about 30 yrs . One of the reasons I have been coming back year after year is the service dept. they make you feel at ease enough so that my wife feels comfortable dropping More

by SSHELEBSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Kings INFINITI responded

SSHELEBSKY We strive to exceed our customer's needs

November 11, 2021

Kings Infiniti is the number one place to have your Infiniti serviced. From the moment I dropped off my Infiniti Q50 to the minute I picked it up everyone there made it simple. My service advisor John More

by 2019 Q50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Nov 17, 2021 -

Kings INFINITI responded

2019 Q50 Thanks for the great review

November 11, 2021

John understands my car's needs as well as I do. The service personnel are knowledgeable and thorough. More

by SANDAVE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Kings INFINITI responded

SANDAVE60 We always try to please our customers

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