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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,050 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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December 08, 2021

Very professional and efficient. The workers are pleasant and considerate. The place is really convenient and cozy More

by CHVS_RBRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado, Stephan Soto
Dec 10, 2021 -

Kings INFINITI responded

CHVS_RBRT Thanks for the great feedback

December 03, 2021

They are the worst, don’t ever ever ever take your car there for service More

by Odwyergardensra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Raiten
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

The Rep was very kind & helpful. He kept me informed about the status of my car on a daily basis which kept me patient & confident. More

by Rhoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Kings INFINITI responded

Rhoda We are happy when our customers are happy

November 30, 2021

The staff is very professional and very helpful to my needs about the care of my car More

by BBLAKE22671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Kings INFINITI responded

BBLAKE22671 Thaks for taking the time to write a great review

November 30, 2021

Scheduled a visit on 11/22 - Monday before Thanksgiving. Oil change completed but notified staff that both key batteries were low and requested a change. After leaving I noticed both batteries remain low so More

by Qx60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Russo
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

I am happy with the service provided as usual the staff is friendly, courteous and the services provided was explained in details. Cudos to all More

by SUZETK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Dec 01, 2021 -

Kings INFINITI responded

SUZETK7 Thanks for the great feedback

November 30, 2021

Everyone is always professional, helpful and pleasant. The service advisors always keep me informed of what the car needs. I always feel the car is in the best of hands. More

by ROPOLITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Kings INFINITI responded

ROPOLITO Thanks for the great feedback and review

November 28, 2021

I’ve been taking my vehicle to Kings Infiniti for service and have never been disappointed. Very professional and courteous Service Staff. My agent Matthew, meticulously goes over the work thats needed, the More

by ebwhyte6598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Dec 01, 2021 -

Kings INFINITI responded

ebwhyte6598 We are happy when our customer's are happy

November 28, 2021

I was completely satisfied my service the waiting was reasonable the people there was very nice More

by ROODY16
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Dec 01, 2021 -

Kings INFINITI responded

ROODY16 thanks for the great feedback

November 28, 2021

A very attentive and caring group of individuals that always are focused on addressing my needs. More

by WATKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Kings INFINITI responded

WATKIN Your feedback is very important, thank you

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