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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,050 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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December 27, 2021

Courteous and got the job done at no cost Persistent in Courteous and got the job done at no cost Persistent in making sure I was satisfied More

by MFRANCO1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Kings INFINITI responded

MFRANCO1212 Thanks for the great review

December 27, 2021

Kind RespectfullThrough Understanding To the Kind Respectfull Through Understanding To the customer technician technicians explain any repairs that need to be addressed And clean enviro More

by Pizza75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Kings INFINITI responded

Pizza75 We appreciate your important feedback

December 27, 2021

The service dept. Is wonderful. I love my Infiniti. Highly recommend this SUV and dealership More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Kings INFINITI responded

Diane Thank you for the great rating and review

Dec 28, 2021 -

Diane responded

My pleasure

December 25, 2021

Excellent service. John always keep me informed of what my car needs. I'm happy with the service. More

by HOWMUCHPURKISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Kings INFINITI responded

HOWMUCHPURKISS Thanks for the great feedback

December 15, 2021

Roman is a pleasure to work. He’s great at what he does and is the perfect mix of personable and professional. I always feel comfortable, never pressured and I know I get a fair deal. This is my fourth ve More

by HRHSADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Dec 16, 2021 -

Kings INFINITI responded

HRHSADAMS We are happy when our customers are happy

December 11, 2021

Replaced a tire and it was not hi-speed balanced and had extreme vibrations when on the highway. 4 hours wait time for a single tire change that was incomplete. Choose another service center. More

by GLOVERCOREY1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
December 09, 2021

Very personal approach. Thank you to John for always taking a great care of me More

by STANZZZ1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Kings INFINITI responded

STANZZZ1212 Thanks for the great feedback

December 09, 2021

Very friendly staff , and always accommodating and very versatile in there fields I’ll recommend them .. More

by PSIDDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Kings INFINITI responded

PSIDDEN Thanks for the great review

December 08, 2021

Excellent service. Service manager was thorough and courteous. Delivered what was expected. I was very satisfied. More

by Andrew Farin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Kings INFINITI responded

Andrew Farin Thanks for the great review and rating

December 08, 2021

I had a great experience. John is the absolute BEST!! Any problems I’m going to Kings Infiniti of Brooklyn!! More

by M_HALLEY1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Kings INFINITI responded

M_HALLEY1212 We appreciate the great rating

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