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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,050 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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January 12, 2022

Everything was fixed fast and professionally. They even washed my car. Highly recommended using them. More

by SUZIEQ05231212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Kings INFINITI responded

SUZIEQ05231212 Thanks for the feedback

January 12, 2022

I believe that dealership is one of the best we have for infini and the staff is very helpful and very kind so I always enjoy when I get there I feel like I’m home thanks. More

by STANLEYALBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jan 17, 2022 -

Kings INFINITI responded

STANLEYALBERT we appreciae you taking the time in providing feedback

January 07, 2022

Clean, friendly, big TV screen shows the status of your order; coffee machine is for decoration only More

by Mark Reynberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Kings INFINITI responded

Mark Reynberg Thanks for the feedback

January 04, 2022

It was a very very bad experience charge more than I was expecting labor did not check my complete car engine oil was low when the washer was nothing antifreeze was almost end and power steering was literal More

by T.TAHZAD1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It was a young boy who was checking my car
January 04, 2022

Kings Infinity is always prompt and thorough with their work. I can rely on them when I need service. More

by VERDE4NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Kings INFINITI responded

VERDE4NY Thanks for the great feedback

December 30, 2021

I’ve been to this dealership way too many times. It’s a constant problem with my car. I tell them I hear a sound and they tell me they do not hear it. I drive it out the dealership to only hear the noise a More

by DAIJIABENJAMIN3121212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

The wait time was not long at all. It took about 2 hours for an oil change, tire rotation, and a recall. Keep up the good work More

by BOUNTIFUL_BLESSINGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Dec 29, 2021 -

Kings INFINITI responded

BOUNTIFUL_BLESSINGZ Your feedback is very important

December 28, 2021

Can't complain..., the service was fantastic and the response to my questions where more than professional. More

by RMTERMINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Dec 29, 2021 -

Kings INFINITI responded

RMTERMINI Thanks for the update

December 28, 2021

The service agent was extremely understanding and professional. He did everything he could to accommodate me. I got my car back even before the time that I was told it would be ready. Great service! More

by JOYLENEMCINTOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Kings INFINITI responded

JOYLENEMCINTOSH Thanks for the great feedback

December 27, 2021

Enjoyable and pleasant very satisfied and also the staff is very knowledgeable about the service.. More

by ROODPHIL_BORGELLA
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Dec 27, 2021 -

Kings INFINITI responded

ROODPHIL_BORGELLA Thanks for the great rating

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