Back

Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,015 Reviews

2,015 Reviews of Kings INFINITI - Service Center

Sort by
September 14, 2024

Service was quick and informative. My only negative is regarding the $200 fee for diagnostics to check for issues. If I go in knowing there's something wrong with my car, why have the More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Na, thank you so much for the positive review! If you would like us to go over anything in regards to your service please contact us. thank you again!

September 09, 2024

They were ready on time and did a good job, including a clean car to boot. More

by EB887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

First very clean Carla is super adviser explain in details every thing she is on top her job inform me and update me during the visit beside she is a great person More

by ZOURA LATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Zoura Lati, we really appreciate your feedback! Thank you again for the great review!

September 04, 2024

Exceptional Service and good overall production. Kings Infiniti knows how to take care of their customers as well as their cars. More

by KILLACASTLEKEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hello Killacastlekev, thank you; we appreciate your feedback!

September 03, 2024

Get you in on time get you out, At reasonable time. Excellent with explaining your car history, beautiful hospitality and I also really appreciate Matthews really beautiful person and Maconin the recep More

by SJ781744I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Sj781744i, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

September 03, 2024

Megan and Matthews are really nice people. Their hospitality is beautiful they make you feel like a valuable customer and I really appreciate that. Thank you so much. More

by SJ781744I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Sj781744i, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.! Thank you again for leaving us this response!

September 03, 2024

Matt is a good Service Advisor best known ⭐️⭐️⭐️⭐️⭐️! You’ll get a Great Service Everytime Guaranteed. More

by ALWAYSGOODNYC777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Hi Alwaysgoodnyc777, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

September 02, 2024

It was so easy to deal with Kings Infiniti. They accommodated my schedule. Gave me the information I needed. More

by MATYDYALPANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul and Roman at King’s Infiniti
Oct 30, 2024 -

Kings INFINITI responded

Thank you again for leaving us this response! We look forward to your next visit! Take care!

September 01, 2024

"I greatly appreciate Matthew's commitment to ensuring that my vehicle is completed on time. He conducts thorough checks on everything, demonstrating his hard work and dedication. His professiona More

by ARIONNA_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Arionna_1, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

August 30, 2024

Matthew was very accommodating and knowledgeable. He made me feel more at ease with process of repairing my vehicle. More

by SPPEARSON289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kings INFINITI responded

Sppearson289, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kings INFINITI, Inc.!

...
7
...