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2,050 Reviews of Kings INFINITI - Service Center
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February 24, 2022
Do not trust! I had an Infiniti for 2 years when it started to violently shake as I drove. I immediately took it to kings Infiniti to see what was wrong. After the I had an Infiniti for 2 years when it started to violently shake as I drove. I immediately took it to kings Infiniti to see what was wrong. After they checked it they said they I would need an entirely new engine for tens of thousands of dollars. I was panicked. They then told me if I could show proof of 3 oil changes then Infiniti would cover it. It was so hard to track down records from the different gas stations I had gotten the changes, but I did it! After I submitted the documents, they then told me that because the receipts didn’t show what kind of oil was used that they couldn’t accept the proof and I would have to pay. I was so upset because they never said I needed that. Then I decided to get a second opinion because I couldn’t afford the crazy price to put in an entirely new engine. The second mechanic I went to said that in fact I did NOT need a new engine. For a thousand dollars instead of 16,000 I was able to drive away with a car that ran perfectly. Kings Infiniti just wanted to scam me out of a lot of money to change my engine for no reason! More
by Sls410
Verified CustomerEmployees Worked With
February 20, 2022
It was very professional. Service was great. I will definitely be back again. I little pricey though Service was great. I will definitely be back again. I little pricey though More
by BLACKSHARK77
Employees Worked With
February 20, 2022
No heat. Had to wait 2 hours plus for a simple oil change and forced to believe that this is normal with a bad attitude reassurance. I’ve had many old change Had to wait 2 hours plus for a simple oil change and forced to believe that this is normal with a bad attitude reassurance. I’ve had many old changes for many years never had to deal with this. Bad attitude More
by TSMITH5953
Employees Worked With
February 18, 2022
The dealer is very good and its employees are good as well. It is good to go there for appointment because I know I will get good service well. It is good to go there for appointment because I know I will get good service More
by JULIUSALLARD
Employees Worked With
February 17, 2022
I'm totally satisfied with the service care and maintenance of my vehicle.I will always recommend kings infiniti to anyone. maintenance of my vehicle.I will always recommend kings infiniti to anyone. More
by HiGODRICKALS
February 17, 2022
Outstanding service. Very accommodating to my requests. Friendly service. Constant communication with relevant updates. Complete explanation of the service that was provi Very accommodating to my requests. Friendly service. Constant communication with relevant updates. Complete explanation of the service that was provided. More
by IJMARKUS
February 17, 2022
Scale from 1 - 10, Kings Infiniti gets a 15! Great service. John Russo is a true asset to the Kings Infiniti company. Great service. John Russo is a true asset to the Kings Infiniti company. More
by Dreal414
Employees Worked With
February 17, 2022
Everything went well, nothing to add or say against them. This is my second Infiniti, I choose because of their service. This is my second Infiniti, I choose because of their service. More
by RCHERY20
February 16, 2022
Your employees are thoughtful, professional and concerned about your vehicle care. The Maintenance advisors are knowledgeable and helpful. about your vehicle care. The Maintenance advisors are knowledgeable and helpful. More
by L123JOHNSON65
Employees Worked With
February 16, 2022
My advisor was very professional his name is Nelson Morales and told me about my car. I appreciate it. Morales and told me about my car. I appreciate it. More
by KERRYANN625
Employees Worked With
