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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,050 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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April 07, 2022

Service was great . . but continue to have issues with driver side window does not go up and down freely when cold .. it’s not the first time I complain .. Infiniti has t More

by SNAKE09520031212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

SNAKE09520031212 Thanks for the great review

April 06, 2022

All is perfect in kings Infiniti. The job is done fast and accurate. It is ann by pleasure. More

by Mivs1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

Mivs1228 When our customer's are happy we are happy

April 06, 2022

Very nice people! Matthew was very nice and accomodating! I appreciate awesome customer service they provided. More

by Otrow131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

Otrow131 Thanks for the great feedback

April 04, 2022

Matthew took care of me and I was impressed by his overall professionalism and sincere attention toward my needs. Top-Notch service!! More

by MITCHELLRANDOLPH681212
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Kings INFINITI responded

MITCHELLRANDOLPH681212 Thank you for taking the time to write a review

April 04, 2022

Excellent customer service from the moment I arrived to drop off my vehicle for service. More

by Kb112472
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Kings INFINITI responded

Kb112472 We appreciate the great rating

April 03, 2022

Fast and efficient. Very friendly staff. John is excellent at customer service. They need to improve the waiting room. More

by BLUEYES0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Kings INFINITI responded

BLUEYES0304 Your feedback is very important

April 01, 2022

Very professional and cortius. My car was taken care of in timely manner. Then I received a call that it was ready More

by LEWISG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Kings INFINITI responded

LEWISG0 Your feedback is very important, thank you

April 01, 2022

The issues with my car were explained clearly and they were able to repair it. More

by Shep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Kings INFINITI responded

Shep Thanks for the great review and rating

March 31, 2022

As always, top notch service. From scheduling appointment, to getting a loaner car, to overall service; everything was seamless. More

by mp2you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Kings INFINITI responded

mp2you Thanks for the great review and rating

March 31, 2022

Excellent service and nice people to work with. They have explained everything to me in detail More

by Z11234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Kings INFINITI responded

Z11234 Thank you

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