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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,050 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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April 16, 2022

Mathew is the best service advisor. Anytime I have any issues he is super helpful! I’m pleased More

by ISLAM MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Kings INFINITI responded

ISLAM MD Thanks for taking the time to write a great review

April 13, 2022

Kings Infiniti is a great dealer with friendly clientele and helpful management would recommend and would come again More

by ADNONLEKA101212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Kings INFINITI responded

ADNONLEKA101212 Thanks for the great review and rating

April 12, 2022

The workers at Kings Infiniti were very helpful and very professional, I would definitely recommend them to anyone. More

by MADDAPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Kings INFINITI responded

MADDAPA Thanks for the great updates and review

April 09, 2022

Machanic’s , receptionist, and service dealer were all nice and professional. They dealt with me at each stage with attention and comfort. They are all greatly appreciated. More

by ALPICASO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

ALPICASO Thanks for the great review and rating

April 08, 2022

Technician is superb--gets off his chair & goes to service section, not like others who are glued to their desk. Just great! More

by LAISAACS21212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

LAISAACS21212 Thanks for taking the time to provide important feedback

April 08, 2022

Kings Infiniti service department is a great place to have your Infiniti serviced. I brought my 2019 Q50 in with a check engine light on and left with the light off and the defective part replaced. Great More

by 2019 Q50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

2019 Q50 Thanks for the great rating and review

April 07, 2022

I had problems with my window and they were very helpful In helping me get it fixed and recalibrated More

by RNADVERB1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

RNADVERB1212 Thank you for the great feedback

April 07, 2022

Every time I go get my car serviced everyone is so friendly and knowledgeable. John always takes care of my car and answers any questions I have. More

by HRGLASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

HRGLASS We very much value your feedback, thank you

April 07, 2022

My repair was drawm out over several months. ( maybe thats the norm now.) Bought car for specific problem an seem to leave with different problems. In the end was happy with repair and customer More

by DASMONIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

DASMONIE Thank you

April 07, 2022

The whole process of booking an appointment, checking in, sitting down with my advisor and going over my car’s service needs and recommendations was seamless and well-executed, as was the work done on my car More

by EBSACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

EBSACK Thank you

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