Kings INFINITI - Service Center

Matt was very professional and knowledgeable, waiting room was very clean and comfortable. The whole atmosphere was great Thanks Infiniti. room was very clean and comfortable. The whole atmosphere was great Thanks Infiniti. More

Very nice but my problems persist and no work was listed as completed under warranty because car was not leased from their location as completed under warranty because car was not leased from their location More

Knowledgeable, professional and customer friendly dealer. You can definitely relay on Carla Martinez’s recommendation/s. You can definitely relay on Carla Martinez’s recommendation/s. More

Everyone was very polite and professional. My car services were completed in a timely manner. My car services were completed in a timely manner. More

Excellent service quality repairs fast response will definitely continue going to get my Infiniti service here. definitely continue going to get my Infiniti service here. More

Carla did a great job communicating updates about my car. I drive from Staten Island just to go to this service center. I drive from Staten Island just to go to this service center. More

John gave me excellent service. Always happy with infiniti service. I'll make sure my next car is with u guys Always happy with infiniti service. I'll make sure my next car is with u guys More

The customer service is amazing. The facility is clean and welcoming. I will definitely use them again. The facility is clean and welcoming. I will definitely use them again. More

I went in for a check engine light and left with a $24,000.00 bill. I was told my engine was full of sludge (thus the check engine light) and it wouldn't be wise to do an engine flush. Just a complete $24,000.00 bill. I was told my engine was full of sludge (thus the check engine light) and it wouldn't be wise to do an engine flush. Just a complete engine replacement. So wanted a 2nd opinion. I didn't tell the other mechanic what Kings Infiniti told me. After running his diagnostic on my vehicle, the results were quite different. So because of this episode I will never return to Kings Infiniti for ANY kind of service for my Q50s. In closing, I believed Matt and myself had a good working relationship but he wasn't being truthful to me. More

They are so great and professional in they work is my favorite infinity dealer I’m so happy to go there favorite infinity dealer I’m so happy to go there More