Kings INFINITI - Service Center

When it came to the routine service, Carla was very helpful. When it came to parts and ordering a part, the process could not be any worse. They made us pay and sign waivers in order to order the part helpful. When it came to parts and ordering a part, the process could not be any worse. They made us pay and sign waivers in order to order the part which they said would be there the next day. 10 days later, no communication until I chased them down to find out that the part is back ordered with no end in sight. Zero communication. Still won’t refund my card More

Great great great great great great great great great great great great great great great great great great great great great More

Matt is always professional, courteous and upfront about everything. He’s also very knowledgeable. I’m always kept up to date with everything that’s going on with my vehicle. everything. He’s also very knowledgeable. I’m always kept up to date with everything that’s going on with my vehicle. More

Excellent and courteous service! Carla was very accommodating and kept me updated regarding when my car would be ready. Carla was very accommodating and kept me updated regarding when my car would be ready. More

Fine experience. 10000 mile service done promptly, only nit was the Wi-Fi wasn’t working with my laptop. 10000 mile service done promptly, only nit was the Wi-Fi wasn’t working with my laptop. More

Excellent service easy to receive appointment. Waiting time usually as promised. Waiting area is very clean. Waiting time usually as promised. Waiting area is very clean. More

I was very pleased with the service I received . Carla was very accommodating and a pleasure to deal with. Carla was very accommodating and a pleasure to deal with. More

Matthew is excellent that right I still go there understandings and make sure you satisfy understandings and make sure you satisfy More