2,044 Reviews of Kings INFINITI - Service Center
I enjoyed my experience. The service provider was quick and thorough and I will definitely be returning. The service provider was quick and thorough and I will definitely be returning. More
The staff is great! The work was done fast. The answered all my questions. I can recommend them! The work was done fast. The answered all my questions. I can recommend them! More
I got there on time and the wait was not long. They took care of the job (inspection) and washed my car. I have absolutely no complaints They took care of the job (inspection) and washed my car. I have absolutely no complaints More
Matt is amazing! Very professional, and caring! Keeps you updated with what’s going on with your vehicle. Truly my best experience there! Whenever I have an issue wit Very professional, and caring! Keeps you updated with what’s going on with your vehicle. Truly my best experience there! Whenever I have an issue with my vehicle I call Infinity and ask for Matt, I honestly wouldn’t want to deal with anyone else but him. You can tell he knows what he is doing, not trying to rush you out of there, and genuinely seems to care about his customers and making sure they are happy with the service. More
Service overall was average. I told them that my brakes were squeaky,and they did not do nothing about I told them that my brakes were squeaky,and they did not do nothing about More
Great place pays attention to detail, follow up is great, great communication very nice people great communication very nice people More
Friendly completed the work in a timely manner patient listens to your issues pleasant to work with listens to your issues pleasant to work with More
They did a good job on my vehicle they even gave me a license plate cover license plate cover More
M your CSR rep receptor and proactive keeps you on informed gets you car back promptly informed gets you car back promptly More
American Greed I received my car in a condition worse, than I brought it to the shop. I have to take it to a professional mechanic for the repairs, after I paid almost $3 000 to Kings Infinity. They made than I brought it to the shop. I have to take it to a professional mechanic for the repairs, after I paid almost $3 000 to Kings Infinity. They made a steering wheel loose and the car is pulling to the right like crazy. No wheel alignment was done, in spite of my request. They charged me for tires replacement which was caused by defected wheel bearings and should be covered by warranty. I was their loyal customer for mor than 10 years, I never had any problems before. With a new manager JOHN RUSSO, the quality and good reputation went down the toilet. Sloppy job, cut corners, complete neglect of their duties, misleading customers, inflating charges. Ripping off seniors, women and kids is their slogan. More