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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,050 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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May 24, 2022

Nelson Great responses. Excellent service with great staffs. Everything perfectly handled from in and out. More

by bksi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Kings INFINITI responded

bksi Thanks for the great review and update

May 23, 2022

I love the service. John Russo is always helpful and explains everything so you overstand what's going on with your vehicle. More

by LANCASTERWAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception & Service dept.
May 24, 2022 -

Kings INFINITI responded

We appreciate you taking the time to write a review and rating

May 23, 2022

This service team, especially John Russo, provided me with the necessary information to make a decision on service and ensued the work performed exceeded expectations. More

by JHHILLIARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Kings INFINITI responded

JHHILLIARD Thanks for the great review and rating

May 22, 2022

They were extremely helpful and very kind! Super professional and made it very easy for me. More

by MABORR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Kings INFINITI responded

MABORR5 Thanks for the great review and rating

May 20, 2022

I am very satisfied with the service. Everyone was nice and professional. My service manager was excellent. More

by JBEAUCHAMP98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Kings INFINITI responded

JBEAUCHAMP98 Thanks for the great review

May 17, 2022

Very good service was very patient tech was very informative and the time was very quick for my service More

by EBETESH1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Kings INFINITI responded

EBETESH1212 Your feedback is very important

May 17, 2022

Service department very informative appointment was on time Waiting room was immaculate and did not wait long to get my car back More

by LDESIO10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Kings INFINITI responded

LDESIO10 Thanks for the feedback

May 17, 2022

They fix my car they know what to do the Professionail Thank you so muchk More

by AKI.06881212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Kings INFINITI responded

AKI.06881212 Thanks for the feedback

May 17, 2022

Excellent customer service from front desk, my guy John Russo always takes care of me proper and with courtesy 👍 👌. Shout out to the whole entire staff over at Kings Infiniti. More

by LANCASTERWAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Women at the front desk and the guys at intake.
May 23, 2022 -

Kings INFINITI responded

LANCASTERWAYNE Your feedback is very important thank you

May 17, 2022

I gotta go back my service light came but the job was well done everything was in place More

by JUSTICE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Kings INFINITI responded

JUSTICE11 We appreciate the feedback

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