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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,050 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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June 07, 2022

John Russo is always courteous and extremely knowledgeable. He’s a main reason to remain. More

by Slradow@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Kings INFINITI responded

Slradow@aol.com Thanks for the great review and info

June 07, 2022

Ridiculous not to accept personal checks and then to charge for use of a credit card. More

by Slradow@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Kings INFINITI responded

Slradow@aol.com Thaks for the great rating

June 07, 2022

Had to bring my car in 7 times to fix the problem. “Top crew man” took it out for a test around the block twice to no avail. So I took the car to 2 independent mechanics and they determined the probl More

by TATYANAJWLR1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

Mat was very helpful the staff was friendly I was in and out in no time. Thanks guys More

by JOELFIGARO
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Kings INFINITI responded

JOELFIGARO Thanks for the feedback and review

June 07, 2022

It was a great experience ,the work done was excellent & problem solved,& excellent communication to the workers who understood the problem & dealt with it.. More

by JUSTICE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Kings INFINITI responded

JUSTICE11 We appreciate the loyalty of our customers

May 31, 2022

I am grateful for Matt he made sure my problem was fix, although it took a little longer. He was great. More

by RASNIK25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Kings INFINITI responded

RASNIK25 Thanks foer the great review and rating

May 31, 2022

Took my car in for inspection as it was past due. John took my car without an appt. Inspected the car even had car washed . More

by SSHELEBSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Kings INFINITI responded

SSHELEBSKY Thanks for the great rating

Jun 01, 2022 -

SSHELEBSKY responded

One of the reasons I have been with Kings for over 30 yrs

May 31, 2022

Well done. Cxxx cxxx cxxxx cxxxx cxxxx cxxxx cxxxxc xxxxx cxxxx cxxxx cxxxx cxxxx cxxxx cxxxx More

by FREDA68241212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Kings INFINITI responded

FREDA68241212 Thank you

May 28, 2022

Fantastic service, polite, knowledgeable staff and attentive to details for future maintenance and propper handling of the vehicle More

by ERNESTOSALAZAR00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Kings INFINITI responded

ERNESTOSALAZAR00 We appreciate your feedback

May 25, 2022

The staff were attentive to my needs and the customer the service was good overall More

by SHERROL.WILLIAMSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Kings INFINITI responded

SHERROL.WILLIAMSON Thanks for the great review

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