2,050 Reviews of Kings INFINITI - Service Center
Excellent professional service was given to me . In addition all my questions were answered. It was a pleasure dealing with their service department In addition all my questions were answered. It was a pleasure dealing with their service department More
Best service department I live my service advisor John Russo he always greets with the biggest smile and makes you feel as if you are most important Russo he always greets with the biggest smile and makes you feel as if you are most important More
I am very satisfied with the job they provide It was very fast and car came out very clean fast and car came out very clean More
Great service as always 5 stars. Fast and professional. Definitely will come back ! Thank you Fast and professional. Definitely will come back ! Thank you More
Been dealing with them for over 15 years . Great people especially John Russo . Always honest and helpful Great people especially John Russo . Always honest and helpful More
Matt is amazing. Always has been. I guess my rating is for the "mechanic" that took my car for a test drive. I stated that there is this 'clicking, settling, almos Always has been. I guess my rating is for the "mechanic" that took my car for a test drive. I stated that there is this 'clicking, settling, almost creaking sound that come from the rear, inside, passenger side when coming off a uneven surface (I. E. A driveway, or large sidewalk). He claims not to hear it. Well I also stated it does not happen often, so if I were him I would drive it some more inside instead of just dropping it. I stated that the air conditioning was giving off a terrible odor like freon or something. The truth is that by the time I got to the appointment, it had subsided drastically. Almost to the point where you couldn't smell it any more. After I left, I still caught tiny amounts here and there. But now nothing. So maybe not using it the entire winter. I don't know. I also forgot to mention something, which a good mechanic should be aware of. The driver seat jolts, almost knocks every day when I get in, just a small amount. Maybe a few millileters. But still feels like it's loose and then once it does, it is fine. I don't know, but my QX60 had a lot less issues and I actually drove that one even more at that time. I am not happy with the car. With this price, they should be coming to me & exchanging the xxxx thing. It almost feels like a lemon. Not the type of quality I expected from Infiniti. More
I love this service center. They're warm honest and do exceptional work. I feel like my car gets a hug every time I go. They're warm honest and do exceptional work. I feel like my car gets a hug every time I go. More
Everyone is very polite and very knowledgeable, especially John Russo. He is very professional and always takes the time to explain everything to me. especially John Russo. He is very professional and always takes the time to explain everything to me. More
Welcoming, respective, responsive and pleasant team. Makes you feel appreciated. Returns the car cleaned in a timely manner. Makes you feel appreciated. Returns the car cleaned in a timely manner. More
The customer service very professional and knowledgeable the place is very clean live it A1 the place is very clean live it A1 More