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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,050 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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July 02, 2022

They are courteous, professional and respectful. I’ve been going to to them for over 15 years. There awesome More

by Mstonia926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Kings INFINITI responded

Mstonia926 Thanks for the great review

June 29, 2022

Always a great experience over at kings infinity. John Russo is great and Always helpful . More

by Amorosilouis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Kings INFINITI responded

Amorosilouis Thanks for taking the time in writing a great review and feedback

June 28, 2022

Same as always, knowledgeable, courteous, and extremely accommodating. They are always consistent. Been associated with them for 25 years or more. More

by RICHIEC16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Kings INFINITI responded

RICHIEC16 Thanks for the great review and updates

Jun 28, 2022 -

RICHIEC16 responded

It’s very well deserved

June 28, 2022

The service at the dealership was great. The people are nice. The place is clean. Five stars More

by RHONDAWARREN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Kings INFINITI responded

RHONDAWARREN75 Thanks for the great review and updates

June 28, 2022

This is the first time I have experienced bad service from this location. I was waiting for my car from 9am- 4:45 pm. No one connected with me to tell me what’s going on. After the of the Long process I More

by ABRAHAM.FRANCOIS1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

I wasn’t expecting for my car to be ready so quick but it was. Thanks for the loaner, I really needed it. Keep up the good work!! More

by BOUNTIFUL_BLESSINGZ1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Kings INFINITI responded

BOUNTIFUL_BLESSINGZ1212 We value your feedback, thank you

June 23, 2022

What happened to the survey review i submitted last week? I rated excellent. Good value. The Rep was knowledgeable, courteous and very fair. And my car was also treated well More

by RUDYTACHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Kings INFINITI responded

RUDYTACHE Thanks for the great review and rating

June 21, 2022

Service is prompt. John is amazing. Easy to make an appointment. Very efficient and in point. More

by STANZZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Kings INFINITI responded

STANZZZ Thanks for the review and follow up

June 21, 2022

It was ok this time, but previously I had a not so good service and that was my reason for not returning. I decided to give them another chance. It want the best , but it was better than before. I normally More

by YURAVASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Kings INFINITI responded

YURAVASS Thank you for taking the time to write a great review

June 21, 2022

John Russo was a pleasure to work with. He made my service process super quick and convenient. I had such a peace of mind leaving my vehicle and knowing exactly when it was complete and wha More

by RACHEL.SAGESSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Kings INFINITI responded

RACHEL.SAGESSE We always strive to be our best, thank you

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