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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,048 Reviews

2,050 Reviews of Kings INFINITI - Service Center

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July 22, 2022

Infiniti staff and service has been great to me. Wouldn't go anywhere else. Thanks again to all!! More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Kings INFINITI responded

Gwen Thanks for the great feedback

July 21, 2022

Worst customer service ever Will never go there again . . they are very rude and never helped for a simple tire problem More

by Marianosoho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

Excellent and knowledgeable staff. Matt is the best. I will definitely recommend my friends and family to Infiniti. Thanks again Matt. I have 2 exam studying for sorry for the late res More

by ALICIA3O1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Kings INFINITI responded

Thanks for the great review and feedback

July 20, 2022

Excellent service Recommended to people Repair is very professional Car always clean after repair Will back again More

by YAMELCHENKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Kings INFINITI responded

YAMELCHENKO Thanks for the great feedback, its very important and valued

July 19, 2022

The employees are very courteous and respectable. I don’t have any issues with the service and employees. The only issue I have is that 3% service fee when you use your debit card. I think that is ou More

by SAUSYSHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Kings INFINITI responded

SAUSYSHS Thanks for writing a great review

July 19, 2022

I really like the service received from Kings Infinity. It was fast, professional and very friendly. Thank you. I appreciate it and will be back More

by NAMUSA789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Kings INFINITI responded

NAMUSA789 Thanks for taking the time to write a great review

July 18, 2022

The customer service is first class service very friendly people know what they're doing places is clean More

by BBLAKE22671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Kings INFINITI responded

BBLAKE22671 Your feedback is very much appreciated

July 18, 2022

Service was much more than I expected . most please I well be coming back again thank u More

by Devonreid1960
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Kings INFINITI responded

Devonreid1960 We are happy when our customers are happy

July 17, 2022

Already sent review last week. Prompt and courteous. Good guy John. Waited long time for defective window motor to come in, but John contacted me and eventually installed . More

by Carboy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Kings INFINITI responded

Carboy When our customers are happy we are happy

July 16, 2022

Kings Infiniti and John Russo provide great service to their customers. I really appreciate them. More

by I don’t want to
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Kings INFINITI responded

I don’t want to Thank you

Jul 20, 2022 -

I don’t want to responded

All deserve 10. Great service, courteous, left with a clean car

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