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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,047 Reviews

2,047 Reviews of Kings INFINITI - Service Center

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September 08, 2022

Excellent management staff,,,, explain everything…. . service is timely and reliable. The accommodations are excellent, and John Russo is courteous and professional More

by JPN1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Kings INFINITI responded

JPN1204 We strive to satisfy our customers

September 07, 2022

Very professional I like their performance Good job, super, God bless, thank you very much. More

by ANBINDERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Volchyok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Kings INFINITI responded

ANBINDERL We always try to make the experience special thank you

September 06, 2022

My complaint about my car was the clicking in the back tires and mechanics and other shop told me it was the wheel bearing I took it to infinity infinity tells me his air in my radiator and That was the c More

by WBABYLUV260
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew Raiten
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Like always I am satisfied with overall customer service and repair. Especially thank full to Matthew Ralten service advisor. More

by NAVDWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Kings INFINITI responded

NAVDWA Thanks for the feedback, its very much appreciated

September 01, 2022

I was happy with the service,although it took a while for it to finish,I will definitely go back there to get more work done. More

by REBEL38JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Kings INFINITI responded

REBEL38JOHN Thanks for taking the time to write a great review

August 30, 2022

My service on my car went well and I am quite satisfied with the work done on my car.My service advisor were very helpful and advise me on how the work was going and any problems they come across during th More

by ICHARD72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Kings INFINITI responded

ICHARD72 Thanks for the great review and updates

August 27, 2022

Very good service. I went for an oil change without appointment and they took my car. Very nice. One little comment, they use to vacuum cars before. they don’t do it an More

by YOUFA66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Kings INFINITI responded

YOUFA66 Thanks for taking the time to provide a review

August 26, 2022

This dealership is very efficient. They do an amazing job serving your vehicle with thorough deal. Customer service is always on point and nice. More

by Geejo77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Kings INFINITI responded

Geejo77 Your feedback is very important thank you

August 25, 2022

Great pre service for the appointment great service and a great follow up thank you very much More

by ZOOM12664
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Kings INFINITI responded

ZOOM12664 Thanks for the great feedback

August 24, 2022

I love this dealership it is the absolute best Megan is very helpful, very professional More

by Cgordon11236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Kings INFINITI responded

Cgordon11236 We appreciate you taking the time to rate us

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