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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,092 Reviews

2,092 Reviews of Kings INFINITI - Service Center

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January 30, 2025

This was my 1st servicing for my Qx60 and the total experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and More

by LARRYDEPASQUALE3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Feb 10, 2025 -

Kings INFINITI responded

Hi Larrydepasquale3, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 30, 2025

Excellent service with Matthew—professional, knowledgeable, efficient, honest, friendly, and ensured a smooth car repair. More

by SHAMEKQUASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Kings INFINITI responded

Shamekquasmith, we are so happy to read such a great review about Kings INFINITI, Inc.! Hello Shamekquasmith, thank you; we appreciate your feedback!

January 27, 2025

Carla was pleasant to work with, stayed on task, attentive and and helpful amazing person. More

by NEEKS1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Kings INFINITI responded

Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again for leaving us this response!

January 26, 2025

Service was excellent. Sent a detailed explanation of what was needed. Car is good so far They even washed it. More

by UTUELEVATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Kings INFINITI responded

Hi Utuelevator, we are very happy to have provided you with such a positive experience!

January 17, 2025

Nothing I paid for was not done The ECU computer was never updated at all More

by Gravesande.ANTHONYR1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carla Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I am completely satisfied with quality of service, great communication, ease of scheduling and timing. More

by ATANSKAYA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I had a wonderful experience with Kings Infiniti, receiving fast and professional service. Thank you very much John ! More

by OLEGNYC1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

John is a true professional. He always makes my service visits at Kings Infiniti a pleasure. More

by GEODOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Jan 24, 2025 -

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 13, 2025

Matt listens to the clients request & handles his services professionally. Overall always a pleasure to work with him More

by ARIELBREN5471212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Kings INFINITI responded

Arielbren5471212, we are very happy we could provide you with a positive experience!

January 11, 2025

Matt was very professional and knowledgeable, waiting room was very clean and comfortable. The whole atmosphere was great Thanks Infiniti. More

by LAURENCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Kings INFINITI responded

Laurenceo, we really appreciate your feedback!

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