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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,016 Reviews

2,016 Reviews of Kings INFINITI - Service Center

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December 11, 2022

I use this dealership service for years and pretty happy with it. Quality of service is decent. Waiting time is OK. More

by LEONID58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Kings INFINITI responded

LEONID58 Thanks for the great review

December 08, 2022

It’s clean, the service was quick and the staff members are professional. Great experience. More

by EDUCATESB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Kings INFINITI responded

EDUCATESB We appreciate the time and review

December 08, 2022

John is the best, service was quick and great, job was done on timely matters More

by B_ARKADY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Kings INFINITI responded

B_ARKADY55 Thanks for the great review and rating

December 08, 2022

They were very professional and fairly quick. The agents were ki d and kept you in the know. Perfect example of how all service should be. More

by MNGAGLIARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Kings INFINITI responded

MNGAGLIARDO Thanks for the great review

December 07, 2022

Excellent service, matt was an excellent help, and the problem was fixed within a day. More

by ITZPENGUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Kings INFINITI responded

ITZPENGUIN Thanks for the great review

December 05, 2022

Keep up the good work with the outstanding customer service and the speed in service More

by BOUNTIFUL_BLESSINGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Kings INFINITI responded

BOUNTIFUL_BLESSINGZ We appreciate the great feedback

December 02, 2022

The Infiniti service department is clean and very efficiently. John Russo is amazing and very thorough and always provides a comprehensive analysis of services needed to keep my Infiniti FX35 running More

by VNORMAN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Kings INFINITI responded

VNORMAN54 Thanks for the great feedback

December 02, 2022

Excellent service every time I deal with John Russo. I have been coming to this service center for over 15 years and service is always great. More

by MALT1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Kings INFINITI responded

MALT1213 We appreciate the great feedback

December 01, 2022

I loved the experience that’s what I call my visit a brand new standard to what a visit to a dealership for service should be More

by WESLEYREYNOLDS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Dec 08, 2022 -

Kings INFINITI responded

WESLEYREYNOLDS11 We appreciate the great feedback

November 30, 2022

I had an issue with my back seat on my new QX60. I called my salesman (Buddy) and he provided assistance with my service appointment. I arrived at the service department this morning. To my surprise More

by Angela Jefferies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Kings INFINITI responded

Angela Jefferies Thanks for the great review and feedback

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