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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,062 Reviews

2,062 Reviews of Kings INFINITI - Service Center

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February 11, 2023

Repair was done under warranty. Very satisfying with service. Good customer service and communication. Thank you More

by Tim.khodjayev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Kings INFINITI responded

Tim.khodjayev Thanks for the great review

February 11, 2023

John Russo is the BEST. I hope he us being adequately compensated for his commitment to Kings Infiniti. More

by MIGHTYMAHONONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Kings INFINITI responded

MIGHTYMAHONONE Thanks for the great review

February 10, 2023

Everything was very easy. All work was done quickly and efficiently. Communication with John was great More

by STECAM
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Kings INFINITI responded

STECAM Thanks for the great review

February 08, 2023

John is the best. Always a great experience and result wouldn’t trust anyone else or go to another dealership! More

by JANT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Kings INFINITI responded

JANT0 Thanks for the great review

February 02, 2023

I felt the service was great. Was able to get car inspected and oil change More

by KINGSITTYSTUD105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Feb 16, 2023 -

Kings INFINITI responded

KINGSITTYSTUD105 We appreciate the great feedback

January 31, 2023

They are professional and organized people and always accurate with the time really satisfied with the service More

by HODAELZOHIRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Kings INFINITI responded

HODAELZOHIRY Thanks for the great review

January 26, 2023

It's always a smooth experience at Kings Infiniti. John always takes care of me and the tech is always on point. More

by LANCASTERWAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Kings INFINITI responded

LANCASTERWAYNE Thanks for the great review

January 25, 2023

John was a very helpful and very informative on what needed to be fixed. The service was fast and very efficient. I'm very pleased with the work that was done on my car More

by DONNAGABAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Kings INFINITI responded

DONNAGABAY Thanks for the great review

January 25, 2023

I Like the Service that KINGS provide. They are very thorough and keep my vehicle running smoothly. More

by ROBERT_WOOTEN5159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Kings INFINITI responded

ROBERT_WOOTEN5159 Thanks for the great review

January 25, 2023

Customer service is great, everything is on time, but not everything was done because diagnostics weak More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Kings INFINITI responded

Nick Thanks for the great review

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