Back

Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,062 Reviews

2,062 Reviews of Kings INFINITI - Service Center

Sort by
May 03, 2023

I went for service only for my Infiniti, I bought the QX 60 somewhere else. More

by RCHERY201212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
May 04, 2023 -

Kings INFINITI responded

RCHERY201212 Thanks for the great review

May 01, 2023

The service is has always been good when I needed assistance. John is very helpful and nice. More

by SANDRAGRAYDONLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kings INFINITI responded

SANDRAGRAYDONLONG Thanks for the great revew

April 30, 2023

Another excellent service done by King's Infiniti. John Russo is a true asset to King's Infiniti!! More

by Dreal414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kings INFINITI responded

Dreal414 We appreciate the great feedback

April 30, 2023

5 The service was very efficient and prompt. Matthew Reiten was very professional, helpful and easy to reach for questions More

by BVIKNYANSKIY1212@GMAIL.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reiten
May 01, 2023 -

Kings INFINITI responded

BVIKNYANSKIY1212@GMAIL.COM Thanks for the great review

April 29, 2023

Immediate, professional service as soon as you arrive. The waiting area is very clean and comfortable. Matthew and Megan, class act ! More

by ebwhyte6598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kings INFINITI responded

ebwhyte6598 We appreciate the great feedback

April 29, 2023

Great service, everything is quick and easy. At the same time prices are fair, and i have applied bunch of coupones for service as well. More

by ELMX8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kings INFINITI responded

ELMX8 We are happy when our customers are happy

April 28, 2023

Extremely helpful an well organized. I really appreciated the attention to detail and I didn’t feel like I was getting ripped off at all. More

by Amin Abdelhafeez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
May 01, 2023 -

Kings INFINITI responded

Amin Abdelhafeez Thanks for the great updates

May 01, 2023 -

Amin Abdelhafeez responded

Just saying the truth!

April 28, 2023

I had appointments for change oil I waited 3 and half hours, then if I want to get my car wash I have to wait another 45 minutes, is that what you expect from 5 starts dealer More

by JIMMYUSA20071212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Raiten
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

I had to wait 3 and half hours for change oil and in order for me to get the car wash I have to wait 45 minutes, is this how the 5 star’s dealer work ? More

by JIMMYUSA20071212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Raiten
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

1 1 Matthew Raiten the service advisor Do you want me to send you the receipt I paid for nothing. More

by SHIZZLEO1212@GMAIL.COM
Recommend Dealer
No
Employees Worked With
1=poor
...
36
...