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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,016 Reviews

2,016 Reviews of Kings INFINITI - Service Center

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March 16, 2023

An agent John was super nice, helpful, and gentle. He answered every single question I asked him with deep explications. More

by BENNANI19831212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Kings INFINITI responded

BENNANI19831212 Appreciate the great feedback

March 14, 2023

Very knowledgeable and are able to work with your schedule based on needs. Every issue was always resolved and my car was always as good as new after a service. Staff were also very pleasant. More

by AVONROLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Kings INFINITI responded

AVONROLLINS Thanks for the great review

March 11, 2023

Very clean, very professional, very thorough, always inform and update, I would recommend Kings Infiniti More

by MELONMARTINI101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Kings INFINITI responded

MELONMARTINI101 Appreciate the great feedback

March 11, 2023

Kings Infiniti is the best. That is why I keep coming back for 14 years. John Russo is outstanding. After 14 years he knows what I and my car needs. Their service is just as out More

by IJMARKUS1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Kings INFINITI responded

IJMARKUS1212 Thanks for the great review

March 07, 2023

Service was great , left Infiniti with my speaker fixed and inspection completed . I would recommend Infiniti to anyone . Thanks 🙏 More

by ARIONNA_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Kings INFINITI responded

ARIONNA_1@yahoo.com Thanks for the great review

February 24, 2023

The staff was very polite and informative with everything going on with my vehicle. Great job!! More

by Maryah1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Kings INFINITI responded

Maryah1056 Thanks for the great review

February 22, 2023

Great service very knowledgeable and meticulous understand how to treat a customer even when they are busy. More

by MOSHE32181212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Mar 06, 2023 -

Kings INFINITI responded

MOSHE32181212 Appreciate the great feedback

February 20, 2023

Service was quick and Matt the service rep was very helpful and knowledgeable with my needs More

by CS66BKLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Kings INFINITI responded

CS66BKLYN Thanks for the great review

February 19, 2023

The estimated wait time is almost to the minute and I have confidence in the service team. Matt details everything with me prior to service and after, and I feel like there is no hidden agenda like I’ve More

by Dockerys88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Volchyok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Kings INFINITI responded

Dockerys88 Thank you

February 19, 2023

John and the Team at the The Kings Infiniti dealership have gone out of their way the assist me with whatever issue I have had with my vehicle. It’s comforting to know my best interests are being served. More

by JHHILLIARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Kings INFINITI responded

JHHILLIARD Thanks for the great review

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