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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,062 Reviews

2,062 Reviews of Kings INFINITI - Service Center

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May 20, 2023

Service is excellent. I would recommend John. John gave full explanation of the service and wait time was satisfactory. More

by RPLOVELY21@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
May 30, 2023 -

Kings INFINITI responded

RPLOVELY21@YAHOO.COM Thanks for the updates

May 17, 2023

Very good service Great repair staff For years now Matt has been very helpful and accurate More

by PMCATALDO@AIM.COM
Recommend Dealer
Yes
Employees Worked With
Please stop
May 30, 2023 -

Kings INFINITI responded

PMCATALDO@AIM.COM Thanks for the great feedback

May 16, 2023

I understand that it was a big job , but the time frame was a long wait and I wasn't provided with a loaner car More

by AKEEMT911212@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mat
May 30, 2023 -

Kings INFINITI responded

AKEEMT911212@GMAIL.COM Thanks for the updates

May 13, 2023

It was an excellent experience as always. A pleasure to go there to have the car maintained. More

by Mivs1228
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
May 30, 2023 -

Kings INFINITI responded

Mivs1228 Thanks for the great updates

May 10, 2023

Honest, clear instructions and the service they would be providing. Mathew is an honest, courteous Service Advisor More

by SERRANO.FDNY@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mathew
May 10, 2023 -

Kings INFINITI responded

SERRANO.FDNY@GMAIL.COM We appreciate the great feedback

May 10, 2023

I have been going to King's for many years. I'm driving over 40 miles into Brooklyn to have my cars serviced. The loyalty and professionalism everyone shows me is the main reason why I keep com More

by Marc1974
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
May 10, 2023 -

Kings INFINITI responded

Marc1974 Thanks for the great review

May 10, 2023

Matt was great! !! He tried helping me from the minute I called him. With my problem and got me in right away. Even my car mechanic was great. They helped me resol More

by JOSEPHINED21212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Kings INFINITI responded

JOSEPHINED21212 Thanks for the update

May 06, 2023

John Russo is outstanding. Prices are inflated and charging for credit card on top of these costs is ridiculous. More

by SLRADOW99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Kings INFINITI responded

SLRADOW99 Thanks for the great review

May 05, 2023

Very pleasant to deal with keeps you informed on what's going on and John is just a great guy More

by AJCREP
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
May 10, 2023 -

Kings INFINITI responded

AJCREP Thanks for the great review

May 04, 2023

The customer service rep was very informative on what upcoming things that need to be done with my car, they were prompt - as soon as I came in they took my car, however the customer service rep said I w More

by Diva
Recommend Dealer
Yes
Employees Worked With
I only knew dealt
May 10, 2023 -

Kings INFINITI responded

AJCREP Much appreciated

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