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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,062 Reviews

2,062 Reviews of Kings INFINITI - Service Center

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June 08, 2023

Good service ! !!! And very nice employee! Matiy best manager!!!I am very happy my coming to your service center!!!! More

by LOYDOIL1. Semen Benderskiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew raiten
Jun 12, 2023 -

Kings INFINITI responded

LOYDOIL1. Semen Benderskiy We appreciate the great review

June 08, 2023

What most impresses me is the courteous and professional interaction with staff. I’ve had my car serviced there several years and I’ve been pleased with the work performed as well as the accommodations ext More

by VAUGHN526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Kings INFINITI responded

VAUGHN526 Thanks for the great feedback

June 08, 2023

The service is find, free car wash is a plus for the service. Pleasant experience More

by RITAHA8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Kings INFINITI responded

RITAHA8888 We appreciate the feedback

June 08, 2023

Very professional at all times, quality service, with kindness and courtesy, satisfied customer thank you infinite More

by DAVIDBOBIT777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Jun 12, 2023 -

Kings INFINITI responded

DAVIDBOBIT777 We appreciate the great feedback

June 07, 2023

13 days after my valve body repair. The same check engine light came on with code p1769. I spent 2700$ + in total for professional work. Going back today to have my service rectified More

by Lucknorris17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

My overall experience was excellent. No complaints. Well done. Looking forward to my next visit. More

by ez_al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Kings INFINITI responded

ez_al Thanks for the great review

May 31, 2023

Service advisor was very helpful, listened to my concerns and clearly explained the process. At the end, everything worked exactly as he explained. Very happy about this More

by DMITRY_FEYGIN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Kings INFINITI responded

DMITRY_FEYGIN Thanks for the great review

May 26, 2023

Very good dealer will recommend everyone to go there. I like they work you don't have to wait all day keep up the good work. More

by mackt7760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Kings INFINITI responded

mackt7760 Thanks for the updates

May 24, 2023

Thorough service department; however, you should adjust your pricing or stop charging the erroneous 4% markup for credit or debit card payments. It's ridiculous and annoying. More

by jray524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
May 24, 2023 -

jray524 responded

Thorough service department; however, you should adjust your pricing or stop charging the erroneous 4-5% markup for credit or debit card payments. It's ridiculous and annoying.

May 24, 2023

I have been coming to Kings Infiniti since I bought my car. I do not plan to go elsewhere. The service is fast and service is excellent. More

by VAVRO.FECKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Kings INFINITI responded

VAVRO.FECKO Thanks for the updates

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