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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,062 Reviews

2,062 Reviews of Kings INFINITI - Service Center

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July 18, 2023

Matt for President. Outstanding gentleman. Made me feel like a friend. Unlike your sales division More

by markperosi123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

markperosi123 We appreciate the great feedback

July 18, 2023

Matt was an excellent representative from the moment I arrived. All interactions were professional and timely. More

by NYC7673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Jul 25, 2023 -

Kings INFINITI responded

NYC7673 Thank you

July 16, 2023

Kings Infiniti’s Service Center is great. Matt is very helpful and professional. Highly recommend. More

by CVAZQUEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

CVAZQUEZ1 We appreciate the great feedback

July 14, 2023

Very helpful and accommodating to one’s needs. Someone in the service department waited for me after closing when I was running late. More

by ALNAJJARNYC1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Jul 25, 2023 -

Kings INFINITI responded

ALNAJJARNYC1212 Thanks for the great review and rating

July 13, 2023

Thanks to the King Infiniti, they made my car quickly and very kind people. I am grateful to them. Thanks to everyone who works at the Infiniti store. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

Karen Your feedback is very important

July 11, 2023

All work was done great to my satisfaction where I was apprectative of the work done More

by JUSTICE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

JUSTICE11 Your feedback is very important thank you

July 09, 2023

John Russo cares about his customers. He’s a very nice person . He took care of me when I was there More

by TAWABK1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

TAWABK1212 We appreciate the feedback

July 07, 2023

Positive: Friendly service, clean, comfortable waiting room. Negative: No water and coffee while waiting. Overall, good experience. More

by YKOGAN2324
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

YKOGAN2324 Thanks for the great review

July 02, 2023

Air conditioner Freon which was added and air conditioner was working. Was told if air conditioner failed to come in and dealership would check for leaks. Why wasn't the system checked four leaks at the time More

by EJEWELRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Clean, friendly ,great service , value my business ,high price, outstanding customer service update u on any problem with your car More

by MICHAELBLAIR191212
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
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