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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,016 Reviews

2,016 Reviews of Kings INFINITI - Service Center

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April 28, 2023

Extremely helpful an well organized. I really appreciated the attention to detail and I didn’t feel like I was getting ripped off at all. More

by Amin Abdelhafeez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
May 01, 2023 -

Kings INFINITI responded

Amin Abdelhafeez Thanks for the great updates

May 01, 2023 -

Amin Abdelhafeez responded

Just saying the truth!

April 28, 2023

I had appointments for change oil I waited 3 and half hours, then if I want to get my car wash I have to wait another 45 minutes, is that what you expect from 5 starts dealer More

by JIMMYUSA20071212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Raiten
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

I had to wait 3 and half hours for change oil and in order for me to get the car wash I have to wait 45 minutes, is this how the 5 star’s dealer work ? More

by JIMMYUSA20071212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Raiten
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

1 1 Matthew Raiten the service advisor Do you want me to send you the receipt I paid for nothing. More

by SHIZZLEO1212@GMAIL.COM
Recommend Dealer
No
Employees Worked With
1=poor
April 27, 2023

John Russo and Tiporia excellent service and an asset to Kings Infiniti. I will be coming for all my service needs. More

by LAURA.STATENISLAND@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
May 01, 2023 -

Kings INFINITI responded

LAURA.STATENISLAND@GMAIL.COM We appreciate the great feedback

April 26, 2023

I was satisfied with most of the service except the tire diagnosis. I was told I needed to pay $378 to repair one of my tires which I declined. I then took my car to a tire repair shop, and after an inspect More

by MAURICEWILL4571212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kings INFINITI responded

Apr 26, 2023 MAURICEWILL4571212 Thank you

April 25, 2023

Very good and nice service I’m very happy great and fast service thanks for all good More

by IGOREKRABON1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kings INFINITI responded

IGOREKRABON1212 Thanks for taking the time to to write a great review

April 24, 2023

They did a great job with my car! They gave it a new lease on life 🤗👏🏾🙌🏾🎉 More

by tcadore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Kings INFINITI responded

tcadore Thanks for the update

April 24, 2023

The services I received were somewhat satisfactory. However, their issue needs to be addressed. My tire light is still on. Whoever put in the tires did make sure the air was even in all four tires. Now More

by TPAWOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Kings INFINITI responded

TPAWOO Thanks for the update

April 22, 2023

The service was very good. They started work at the exact time scheduled and finish at a reasonable time. More

by CEEMAJESTIC1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Kings INFINITI responded

CEEMAJESTIC1212 Thanks for the update

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