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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,016 Reviews

2,016 Reviews of Kings INFINITI - Service Center

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May 10, 2023

Matt was great! !! He tried helping me from the minute I called him. With my problem and got me in right away. Even my car mechanic was great. They helped me resol More

by JOSEPHINED21212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Kings INFINITI responded

JOSEPHINED21212 Thanks for the update

May 06, 2023

John Russo is outstanding. Prices are inflated and charging for credit card on top of these costs is ridiculous. More

by SLRADOW99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Kings INFINITI responded

SLRADOW99 Thanks for the great review

May 05, 2023

Very pleasant to deal with keeps you informed on what's going on and John is just a great guy More

by AJCREP
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
May 10, 2023 -

Kings INFINITI responded

AJCREP Thanks for the great review

May 04, 2023

The customer service rep was very informative on what upcoming things that need to be done with my car, they were prompt - as soon as I came in they took my car, however the customer service rep said I w More

by Diva
Recommend Dealer
Yes
Employees Worked With
I only knew dealt
May 10, 2023 -

Kings INFINITI responded

AJCREP Much appreciated

May 03, 2023

I went for service only for my Infiniti, I bought the QX 60 somewhere else. More

by RCHERY201212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
May 04, 2023 -

Kings INFINITI responded

RCHERY201212 Thanks for the great review

May 01, 2023

The service is has always been good when I needed assistance. John is very helpful and nice. More

by SANDRAGRAYDONLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kings INFINITI responded

SANDRAGRAYDONLONG Thanks for the great revew

April 30, 2023

5 The service was very efficient and prompt. Matthew Reiten was very professional, helpful and easy to reach for questions More

by BVIKNYANSKIY1212@GMAIL.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reiten
May 01, 2023 -

Kings INFINITI responded

BVIKNYANSKIY1212@GMAIL.COM Thanks for the great review

April 30, 2023

Another excellent service done by King's Infiniti. John Russo is a true asset to King's Infiniti!! More

by Dreal414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kings INFINITI responded

Dreal414 We appreciate the great feedback

April 29, 2023

Immediate, professional service as soon as you arrive. The waiting area is very clean and comfortable. Matthew and Megan, class act ! More

by ebwhyte6598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kings INFINITI responded

ebwhyte6598 We appreciate the great feedback

April 29, 2023

Great service, everything is quick and easy. At the same time prices are fair, and i have applied bunch of coupones for service as well. More

by ELMX8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kings INFINITI responded

ELMX8 We are happy when our customers are happy

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