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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,062 Reviews

2,062 Reviews of Kings INFINITI - Service Center

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August 05, 2023

The staff was friendly and courteous. Found them responsive and knowledgeable about questions you may have More

by Angella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Kings INFINITI responded

Angella Appreciate the great rating

August 04, 2023

I dropped of my car to get a new water pump and tires and got it back the next day driving amazing with a free car wash 10/10 More

by MAYE.BRANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
Aug 16, 2023 -

Kings INFINITI responded

MAYE.BRANDON Thanks for the great review

August 03, 2023

The service that I received from Kings Infiniti was as always excellent. I have been working with John Russo since 2009. He has always treated me with respect, kindness and professionalism. Kings Infiniti More

by ITA.MARKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Kings INFINITI responded

ITA.MARKUS Thanks for the great review

July 31, 2023

Good service . Always took care of any or every issue I had . Good customer service More

by KAVAN.MAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
July 30, 2023

Matthew was phenomenal to work with. He was precise, welcoming, informative and accommodating to my concerns needs and inquiries. Matthew remained in frequent communication and made me f More

by msbrownlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

The service was prompt and the people were polite and very helpful on my inquiries. More

by RUTH_R121710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

The service was great mr Russo was pay attention for my problem he help me to resove More

by GUILLERMOBARRENO69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Stephan Soto
July 22, 2023

John was very nice and helpful. I really enjoyed a nice fixed cleaned car at the end of the day. More

by CHUCKLI3211212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

CHUCKLI3211212 Appreciate the great feedback

July 21, 2023

I am going this service center for last five years. I am overall satisfy with the service team. More

by NAVDWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

NAVDWA We appreciate the great feedback

July 18, 2023

Matt customer service is more than 5 stars . I feel comfortable talking to him and letting me know what’s best for my car. I would definitely recommend other Infinti driver to Matt!!!! More

by MYSHOPPINGLIST1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

MYSHOPPINGLIST1212 Your feedback is very important thank you

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