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2,062 Reviews of Kings INFINITI - Service Center
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September 02, 2023
Always helpful and knowledgeable…keeps you apprised of work scheduled on Your Infinity For the last 30 years John has been the rep on my vehicle’s service work scheduled on Your Infinity For the last 30 years John has been the rep on my vehicle’s service More
by SAKACHURA
Verified CustomerEmployees Worked With
August 31, 2023
We would like to say thank you to John Russo and his team who try to help to find and fix the problem with navigation system.They did their best and were honest and friendly.Very professional team.Thank you who try to help to find and fix the problem with navigation system.They did their best and were honest and friendly.Very professional team.Thank you More
by ANATOLIYURB1212
Employees Worked With
August 30, 2023
Always professional and friendly. Before any work is done, all information on work to be done is explained. Before any work is done, all information on work to be done is explained. More
by Osbro1965
Employees Worked With
August 26, 2023
There are no amenities while you wait only a vending machine which is rude when your customers show loyalty to you When I said something it is the pandemic is not a good answer in 2023 This is my third machine which is rude when your customers show loyalty to you When I said something it is the pandemic is not a good answer in 2023 This is my third lease At least have water available More
by ROBERTA.FEINSTEIN
Employees Worked With
August 23, 2023
I wasn’t satisfied with the service. Diagnostics wasn’t correct . I had to come back the next day due to the same problem from the beginning. After another few days I got my car back Diagnostics wasn’t correct . I had to come back the next day due to the same problem from the beginning. After another few days I got my car back again. I was charged first time $2100 for wrong diagnostic on the way home my car got shut off again and it was danger to others on the road.I blocked the intersection and couldn’t start my car. Second time I had to pay $1275 for same problem. First diagnostic wasn’t correct but I still paid $2100 for it that could of been avoided. Hopefully now I won’t have to come back with same problem again. More
by LevMalkin
August 22, 2023
The best of the best. The best of the best. The best of the best. The best of the best. The best of the best. More
by FOLUSOOLASOKAN
Employees Worked With
Other Employees :
Nelson Morales, Stephan Soto
August 20, 2023
Considering I have a warranty on my vehicle and my vehicle comes with a sunroof and sunroof shade you would think that the sunroof and the shade would be included in the warranty. However, it's not an vehicle comes with a sunroof and sunroof shade you would think that the sunroof and the shade would be included in the warranty. However, it's not and I am expected to pay almost $3000 to have it repaired. Very unfortunate and very sad. However, Matthew is amazing and always goes above and beyond to try to help! He's a keeper and I am going to continue as his customer! Hopefully infinity will change your policy and include the sunroof and sunroof shade. More
by JASMINJENEL21
Employees Worked With
August 18, 2023
I have been serving in your center for many years. Friendly staff,attentive attitude to the client. I am happy with everything, feel a professional attitude. I recommend your service to my friends and Friendly staff,attentive attitude to the client. I am happy with everything, feel a professional attitude. I recommend your service to my friends and acquaintaces. More
by Vitaliy
Employees Worked With
Other Employees :
Nelson Morales, Stephan Soto
August 12, 2023
The service department is excellent, the sales department is terrible, they act like your bothering them if you ask them to come help you while looking for a car is terrible, they act like your bothering them if you ask them to come help you while looking for a car More
by CHRISTIAWER
Employees Worked With
Other Employees :
Nelson Morales, Stephan Soto
August 08, 2023
Awesome experience thanks for taking care of my vehicle. You guys are the best thanks You guys are the best thanks More
by Socawarrior4u
Employees Worked With
