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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,015 Reviews

2,015 Reviews of Kings INFINITI - Service Center

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October 26, 2024

Excellent service department. John Russo is always extremely helpful, knowledgeable and professional, and makes sure my car is taken care of and returned to me as quickly as poss More

by WRODINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 25, 2024

I got there on time and the wait was not long. They took care of the job (inspection) and washed my car. I have absolutely no complaints More

by BENJI713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Kings INFINITI responded

Benji713, we're happy to hear you had such a positive experience with our team!

October 25, 2024

I enjoyed my experience. The service provider was quick and thorough and I will definitely be returning. More

by ALTER.JASON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 25, 2024

The staff is great! The work was done fast. The answered all my questions. I can recommend them! More

by MARINAPROSALOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Kings INFINITI responded

Marinaprosalova, we're happy to hear you had such a positive experience with our team!

October 23, 2024

Matt is amazing! Very professional, and caring! Keeps you updated with what’s going on with your vehicle. Truly my best experience there! Whenever I have an issue wit More

by EJOYCE9406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Kings INFINITI responded

Ejoyce9406, thank you for sharing your positive experience!

October 23, 2024

Service overall was average. I told them that my brakes were squeaky,and they did not do nothing about More

by DIMAOCEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Great place pays attention to detail, follow up is great, great communication very nice people More

by ITZPENGUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Friendly completed the work in a timely manner patient listens to your issues pleasant to work with More

by GAILPDUKE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Kings INFINITI responded

Gailpduke, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.!

October 22, 2024

They did a good job on my vehicle they even gave me a license plate cover More

by steven.thompson8546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Kings INFINITI responded

Hello Steven.thompson8546, we appreciate you taking the time to leave us this feedback.

October 21, 2024

M your CSR rep receptor and proactive keeps you on informed gets you car back promptly More

by WANMIT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.