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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,016 Reviews

2,016 Reviews of Kings INFINITI - Service Center

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July 09, 2023

John Russo cares about his customers. He’s a very nice person . He took care of me when I was there More

by TAWABK1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

TAWABK1212 We appreciate the feedback

July 07, 2023

Positive: Friendly service, clean, comfortable waiting room. Negative: No water and coffee while waiting. Overall, good experience. More

by YKOGAN2324
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kings INFINITI responded

YKOGAN2324 Thanks for the great review

July 02, 2023

Air conditioner Freon which was added and air conditioner was working. Was told if air conditioner failed to come in and dealership would check for leaks. Why wasn't the system checked four leaks at the time More

by EJEWELRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Clean, friendly ,great service , value my business ,high price, outstanding customer service update u on any problem with your car More

by MICHAELBLAIR191212
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
June 26, 2023

I have been servicing my infiniti vehicles at Kings Infiniti for the past 15 years. John have always been exceptional. Ask for John when you take your car in for service he’s great at what he does. More

by MSWRIGHT_81
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
June 23, 2023

I brought my car in for an oil change and tire rotation. I’ve been using Infinity for years. I have nothing but good things to say. They are always so helpful and kind. More

by Lori
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
June 21, 2023

Always straight to the point and I feel they are always fair with their pricing. More

by JAMMILLETT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Kings INFINITI responded

JAMMILLETT We appreciate the great feedback

June 21, 2023

Very Good It was very good appointment was on time and car was ready when promised More

by TMJET
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
Jun 23, 2023 -

Kings INFINITI responded

TMJET Thanks for the great review

June 18, 2023

Great business with a customer friendly/centric staff. I’ve been taking my vehicle to this location since relocating to NYC 2 years ago and I can’t complain. They are very responsive to my needs and value More

by ATEASELYPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tipori
Jun 23, 2023 -

Kings INFINITI responded

ATEASELYPD Thanks for the great review

June 16, 2023

Has my car running great like new best dealer around me I cannot complain with there work More

by Chopdaplug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Kings INFINITI responded

Chopdaplug Thanks for the great review

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