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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,093 Reviews
Call Service Center (718) 646-3331

2,093 Reviews of Kings INFINITI - Service Center

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February 22, 2024

Is really good service all is nice here i recommend this place nice and clean More

by HERO1831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Kings INFINITI responded

Thanks for the great review, we take pride in our store and we are delighted you feel comfortable here , We appreciate your dedication to the store, Sincerely, Stephan Soto , Kings Infiniti/Nissan

February 21, 2024

Great. I already completed a survey earlier. I completed a survey right after my visit. More

by BODNARAA
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
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February 16, 2024

Excellent as usual Work performed without any issues Car delivered spotless John is the reason I stay with Infiniti More

by YELLJOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 14, 2024

This is a great way to have people sign off and ignore the survey, without bothering to submit a writtren review. My service rep was great and honest. (sorry too few words) More

by JCST.LTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Getano
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February 13, 2024

It was a great experience spending a lot of money on an older vehicle. I thought the parts were going to be cheaper. And the labor is so high, I don't know anymore.???? More

by HARDCORE1173
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
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Feb 13, 2024 -

HARDCORE1173 responded

I believe if a customer spends over a certain amount of money, it should be considered that that customer pays a reasonable percentage offer parts and labor. That I believe, will keep customers coming back. After all, would Infiniti be happy that their vehicles are still rated and running perfectly on the streets. Many people would think so. (SP)

February 12, 2024

As always I received another great experience from Kings Infiniti. The service and wait time was pleasant as always. More

by TIMOTHY.PRITCHARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy the mechanic
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Feb 13, 2024 -

Kings INFINITI responded

Thanks for the great review, Matt is a great member of this team and he's always open and friendly. We appreciate your feed back , Thanks, Stephan Soto , Kings Infiniti

February 10, 2024

John is very helpful and has the answers to any questions I asked. When I come to dealer I always go to John More

by JANAEBARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Kings INFINITI responded

Thanks for your feedback, we appreciate your loyalty to Kings Infiniti, Thanks, again, Stephan Soto, Kings Infiniti

February 10, 2024

Very professional, I'll always be a customer with you guys. I don't think I'm going to give up on Infiniti at all. More

by Gwen
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
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Feb 14, 2024 -

Kings INFINITI responded

Thanks for the great review, we appreciate your feedback, Thanks, Stephan Soto , Kings Infiniti

February 09, 2024

Service was amazing as always. super friendly and knowledgeable staff and super clean dealership Work super fast so you don't have to wait too long for your vehicle More

by Bkogan1701
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
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February 07, 2024

Excellent management, especially John Russo,,, a pleasure to work with. Service and workmanship excellent Please with the turnaround time for service More

by JPN1204
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
Report | Print
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