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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,016 Reviews

2,016 Reviews of Kings INFINITI - Service Center

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October 19, 2023

There were some plugs on top rails that were damaged … I need them replaced - I spoke with the worker and he was unsure about the plugs More

by AIRBORNETROOP81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gitano
October 11, 2023

Gaetano was attentive and explained the details of the repair well. It just took longer than expected. More

by MMPARILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano
Nov 07, 2023 -

Kings INFINITI responded

MMPARILLA Appreciate the great feedback

October 11, 2023

I liked my experience it was pleasant and they took good care of my car More

by DREDAYFINEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Nov 07, 2023 -

Kings INFINITI responded

DREDAYFINEST Thank you

October 11, 2023

They were very hospitable and attentive. The work was done as promised and it was a pleasant experience. More

by ANDREWL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Kings INFINITI responded

ANDREWL14 Thank you

October 05, 2023

Infiniti Service has always been top notch with regard to consideration for the customer with regard to time and convenience More

by SHYATT7021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Kings INFINITI responded

SHYATT7021 Appreciate the great feedback

October 04, 2023

Kings infinity is the best ! John is always on point . He is always tentative with his work More

by Amorosilouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Kings INFINITI responded

Amorosilouis Thank you

October 04, 2023

Matthew and the rest of the staff are excellent! I would recommend them to anyone! More

by DARPEREZESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Kings INFINITI responded

DARPEREZESQ Thank you

October 03, 2023

Very professional, & satisfied communication great on car errors great service car also runs well now More

by DALEAUGUST21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Getano
October 03, 2023

Great customer service. They we're very knowledgeable about parts and service that my vehicle requires. They definitely got the job done correctly. More

by JANEDOE2717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

My Service Manager was very helpful and understanding. He kept me updated with the status of my car repair at least once-per-week. More

by Donovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano
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