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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,016 Reviews

2,016 Reviews of Kings INFINITI - Service Center

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November 28, 2023

The workers perform their duties well. I didn’t like the fact that there were no replacement cars and I had to spend the whole day in the waiting room, where there wasn’t even coffee. More

by PETROVICH13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

My experience with the dealership had been great Unfortunately, I have no complaints at this point so the service was acceptable More

by DELANPARIS
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Raiten
November 24, 2023

Great service department. Been using them for over 20 years and always the best . John is awesome More

by Amorosilouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Staff members are very courteous, patient & efficient. We are always satisfied with services and hospitality More

by KWASI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
Nov 23, 2023 -

Kings INFINITI responded

KWASI1 We appreciate the great feedback

Nov 23, 2023 -

KWASI1 responded

Best experience at a dealership hands down, grateful for folks like you…..

November 22, 2023

Kings infinity never disappoint, workers there are very professional at what they do .John is the best. More

by SHYDL880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Kings INFINITI responded

SHYDL880 Thanks for the great review

November 21, 2023

John was very nice and knowledgeable. He said my car would be done at a particular time and my car was done within 10 minutes of that. It was great. More

by JBB0159
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
November 17, 2023

This was a very good experience from the time I check the vehicle in with the person that took the keys to the office and the wait time was not long at all excellent service. More

by mckenzir1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Kings INFINITI responded

mckenzir1 We appreciate the great rating

November 16, 2023

John is the best, he is very nice, quick and efficient, at same time he is very courteous ! More

by DL33688
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Kings INFINITI responded

DL33688 Thanks for the great review

November 15, 2023

Crew checked any details on my car. John Russo explained me everything what I need to know about my car. Thanks guys More

by T.TRZONKOWSKI69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Kings INFINITI responded

T.TRZONKOWSKI69 Your feedback is very important thank you

November 15, 2023

John was so attentive to my needs. He was able to address the issues I came with and made me feel at ease about them and was done exactly at the time he quoted. It was a pleasure! More

by MAYMENAGED
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Kings INFINITI responded

MAYMENAGED Appreciate the great feedback

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