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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,058 Reviews

2,058 Reviews of Kings INFINITI - Service Center

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January 17, 2025

I had a wonderful experience with Kings Infiniti, receiving fast and professional service. Thank you very much John ! More

by OLEGNYC1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

John is a true professional. He always makes my service visits at Kings Infiniti a pleasure. More

by GEODOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Jan 24, 2025 -

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 13, 2025

Matt listens to the clients request & handles his services professionally. Overall always a pleasure to work with him More

by ARIELBREN5471212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Kings INFINITI responded

Arielbren5471212, we are very happy we could provide you with a positive experience!

January 11, 2025

Matt was very professional and knowledgeable, waiting room was very clean and comfortable. The whole atmosphere was great Thanks Infiniti. More

by LAURENCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Kings INFINITI responded

Laurenceo, we really appreciate your feedback!

January 10, 2025

Very nice but my problems persist and no work was listed as completed under warranty because car was not leased from their location More

by JOE12120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Raiten
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Kings INFINITI responded

Hi Joe12120, We really did all that we could to fix the issues that you have been experiencing, & regret to hear that your recent experience was anything less than exceptional.

January 03, 2025

Knowledgeable, professional and customer friendly dealer. You can definitely relay on Carla Martinez’s recommendation/s. More

by Mikhail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Kings INFINITI responded

Hi Mikhail, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 02, 2025

Everyone was very polite and professional. My car services were completed in a timely manner. More

by NHUMPHREY330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Kings INFINITI responded

Nhumphrey330, thank you for the high star rating!

December 31, 2024

Excellent service quality repairs fast response will definitely continue going to get my Infiniti service here. More

by Socawarrior4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Kings INFINITI responded

Socawarrior4u, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

December 28, 2024

Carla did a great job communicating updates about my car. I drive from Staten Island just to go to this service center. More

by JVB98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Kings INFINITI responded

Hi Jvb98, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

December 27, 2024

John gave me excellent service. Always happy with infiniti service. I'll make sure my next car is with u guys More

by TONYLFHUSTLER1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Kings INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!