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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,016 Reviews

2,016 Reviews of Kings INFINITI - Service Center

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February 10, 2024

Very professional, I'll always be a customer with you guys. I don't think I'm going to give up on Infiniti at all. More

by Gwen
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
Feb 14, 2024 -

Kings INFINITI responded

Thanks for the great review, we appreciate your feedback, Thanks, Stephan Soto , Kings Infiniti

February 09, 2024

Service was amazing as always. super friendly and knowledgeable staff and super clean dealership Work super fast so you don't have to wait too long for your vehicle More

by Bkogan1701
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
February 07, 2024

Excellent management, especially John Russo,,, a pleasure to work with. Service and workmanship excellent Please with the turnaround time for service More

by JPN1204
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
February 07, 2024

Matthew better known as Matt it an absolute legend and gentleman he always puts the customer first and that shows the amazing character he has I will always recommend to everyone and I continue getting my More

by MAINEBLUEJOKER4
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Raiten
February 05, 2024

I had my car service there two times in January and the car is still not fixed yet and still they took money for me and did not repair my car. I don’t understand that. More

by VARYLHAWKINS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Kings INFINITI responded

Good Afternoon, My name is Stephan Soto, Director for Kings Auto group, please reach out to me so we can address the concerns on your vehicle . you can contact me Monday thru Friday at 718-646-3335, i look forward to assisting you, Thanks, Stephan Soto

January 31, 2024

Muy bueno muy amable el personal lo recomiendo porque saben hacer cada uno su trabajo.. More

by LEDAQUINTANILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

outstanding and very knowledgeable helpful and very Courteous. Price Average Payment need to differ between credit and debit card. More

by CLIFFORD FATAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Kings INFINITI responded

THANK YOU FOR THE REVIEW, WE UNDERSTAND YOUR CONCERN OVER THE CC CHARGE, I DO APOLOZISE, IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE FEEL FREE TO CONTACT ME DIRECLY AT SSOTO@KINGSINFINITI.COM

January 31, 2024

The kings Infiniti team members are very professional I love servicing my car at this dealership More

by SHAWNMATT
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
Feb 01, 2024 -

Kings INFINITI responded

Thank you for your great review, we appreciate your feedback, Thanks, once again, Stephan Soto , Kings Infiniti

January 31, 2024

Two time I bought my car in for services and the car is still not fixed More

by VARYLHAWKINS1212
Recommend Dealer
No
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
January 24, 2024

It was a great experience The staff were very helpful and the mechanics were experienced More

by HODAELZOHIRY1212
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
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